I couldn't have asked for a better trip!
France | Jun 24 - Jun 30, 2022

Cheri
Cheri H.
Walnut Creek, CA | Jul 02, 2022

Overall, Joel was very helpful, responsive, kind and excellent in helping us put together the perfect trip in France. There were several times that details were missed - for example, I was going to the airport home by myself (on the last day) without my family, which I mentioned several times leading up to our trip. When the airport transport came to my hotel, he had a large truck for all of our luggage and for the three of us. It was only me. I wondered if I paid more for that type of... read more

Overall, Joel was very helpful, responsive, kind and excellent in helping us put together the perfect trip in France. There were several times that details were missed - for example, I was going to the airport home by myself (on the last day) without my family, which I mentioned several times leading up to our trip. When the airport transport came to my hotel, he had a large truck for all of our luggage and for the three of us. It was only me. I wondered if I paid more for that type of vehicle because of this missed detail. In the end, I couldn't have asked for a better trip.

Hotel Reviews

L'Hôtel Particulier

Bordeaux

Excellent location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort

Hôtel Lorette - Astotel

75009

Excellent place and great customer service. A little further away from the main sights than we would have liked.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews

Wine in the City (Private Tour)

Bordeaux

We had SO MUCH FUN on this wine tour and we learned so much! Our guide was EXCELLENT!

Quality of Experience
Guides, drivers and staff
Transport

Guided wine and Bike Tour in St Emilion (small groupe -09h)

France

It was fun, but it was raining throughout the day. We experienced a variety of chateaus and wines.

Quality of Experience
Guides, drivers and staff
Transport

Mysteries of the Louvre

Paris

We had an excellent guide - Stephanie (?). She made this tour so much fun and so interesting.

Quality of Experience
Guides, drivers and staff
Stephanie has a Ph.D in Art history and she knew how to make the tour fun and meaningful.
Transport

Half day guided tour of the Palace of Versailles with priority access in a small group (1 to 15 people)

Paris

I thought our guide rushed us through and didn't really tell stories that made knowing the history fun.

Quality of Experience
Guides, drivers and staff
Transport

Montmartre Local Gastronomy Tour

Paris

Our guide was super knowledgable about the history of food in Paris and clearly has a passion for great food. She was very talkative, delightful and intelligent. We had a very fun time.

Quality of Experience
Guides, drivers and staff
Transport
Local specialist: Joël Massé
Joël
Joël Massé
Local specialist in Injoux-Genissiat | Jul 02, 2022

Hello Cherri,
Thank you so much for having taken the time to make a review on Kim Kim.
These comments are very important to us, because they help us to control, maintain, and improve the quality of our services and those of our local partners.
I'm all the more happy that your first impression with the hotel in Bordeaux was not very positive! Glad to see that it finally met your expectations. And glad also to see that you enjoyed most of the experience. Maybe we have missed something in the... read more

Hello Cherri,
Thank you so much for having taken the time to make a review on Kim Kim.
These comments are very important to us, because they help us to control, maintain, and improve the quality of our services and those of our local partners.
I'm all the more happy that your first impression with the hotel in Bordeaux was not very positive! Glad to see that it finally met your expectations. And glad also to see that you enjoyed most of the experience. Maybe we have missed something in the last voucher for the transfer was indeed for 3 people. But to be honest, we usually provide vans only for groups of 4 people and more. We have paid (and charged you ) for the price of a normal Sedan car for you 3. If you had a larger vehicle for you only, this can be considered as an upgrade for free!
Best
Joel