Exceeded Expectations
Vietnam
|
May 15 - May 19, 2026
I started booking a 5 day long weekend trip with Long in March. We texted, had video chats, and tweaked the itinerary over two weeks. He was exceptionally receptive to my desire to cram as much in as possible and that I wanted history, culture, and some relaxation. My daughter and I landed, were expedited through immigration and customs, immediately met by our guide and driver. Long secured us a reservation at a Michelin Star restaurant for our first night. Our accommodations at GM Premium Hotel were lovely, the staff is excellent. Annie especially. She greeted us warmly each day and provided personalized suggestions via WhatsApp. We had a full day history tour. Then the were transferred to a beautiful cruise aboard the Lyra in Ha Long Bay. We stayed one night. Our driver Viet was always on time. Our transport van was very comfortable and always had water. Tin, our guide was knowledgeable and friendly. We had a good tour our last night that ended on train street. Truly and wonderful experience start to finish. Long evening came to meet me at our hotel on day 1 to welcome me to Hanoi in person. I highly recommend Long and Kim Kim.
Hotel Reviews
This hotel is centrally located. Has a wonderful staff, clean rooms with good sheets, pillows and towels. Annie was our contact at the front desk and she is excellent. My next visit I would request a room at the end of the hall to reduce noise from other guests. The included breakfast is delicious.
The ship is only a year old. It is well appointed. Beautiful rooms, bathrooms, small decks. The beds are comfortable. Everything was very clean. Chris was our cruise director. Harry and Annie put on the cooking demonstration. Daniel served us at meal times. Staff is excellent. A really wonderful experience.
Activity Reviews
I wish every foreign country offered this service! We were greeted as we exited the plane, walked straight to an immigration agent, and expedited through to pick up our luggage.
The entire experience was extraordinary from start to finish. We had the wine pairings and they were delicious. The food was truly outstanding.
Hi Sasha,
Thank you so much for taking the time to leave a review after your trip. Your kind words truly mean a lot to my team and me.
It was a pleasure helping you create this experience, and we are delighted to hear that you enjoyed your journey. Feedback like yours not only encourages our team but also helps future travelers feel confident when planning their trips with us.
I will keep learning and improving the services to welcome you and your family back to Vietnam or Southeast Asia any time in the future.
Wish you all the best!
Warm regards,
Long