Andy

How to Spend 7 Days in Morocco - Mar 24 - Mar 31, 2019

Traveler: Andy L. - Local specialist: Brahim Bourrich

Working with Brahim was very easy. It was clear from the start that he was very knowledgeable and motivated to ensure the trip was just as I wanted, but yet steering me in a direction that in his opinion would make a better trip.
We had a fantastic time in Morocco and were so happy we chose Kim Kim to help plan the trip. The driver provided, Racheed was extremely attentive, and very good with my two kids who accompanied me on the trip. He made sure we were taken care of and kept us safe throughout the entire trip. I had a birthday during the trip, and without my knowing, he arranged for a cake during one of our hotel stays and provided our party with a couple bottles of wine to help celebrate. Completely unexpected but very much appreciated.
We had our first flight to Casablanca cancel, and Brahim and his team were flexible enough to ensure that we didn't lose very much of our trip while we lost a day of our itinerary. They worked hard to ensure we were caught up as quickly as possible with our original itinerary.
There was a small misunderstanding on our desires during one of our days. Once the issue was brought to Racheed and Brahim's attention, they were apologetic and worked to make things right the following day, including buying our group of 8 lunch to make up for the mixup.
The Roads and hotels booked by Brahim and his team were top notch. Every night when we checked in to our accommodations, we couldn't believe our eyes on how nice, clean, and unique each property was. The desert camp near Merzouga was definitely a highlight.
When planning the trip, I was wary that Kim Kim would be price competitive. In fact, they rate offered was lower than I could have done on my own, with more features and the benefit of inside knowledge on the best places to stay throughout our trip.
Bravo to Racheed and Brahim and their team.

Brahim Bourrich profile photo
Brahim Bourrich, local specialist, responded to this review:

Hello Andy,

Please let me thank you first for taking the necessary time to write and share your priceless feedback with me and with my team. I am always very happy when I read the stories my trusted travelers share with about this travel experience in my beautiful Morocco. Your local driver (or better say my brother) is going to be super happy to read your feedback which I'll share with him of course. We work as a team and we always appreciate when our travelers share their remarks or... read more

Hello Andy,

Please let me thank you first for taking the necessary time to write and share your priceless feedback with me and with my team. I am always very happy when I read the stories my trusted travelers share with about this travel experience in my beautiful Morocco. Your local driver (or better say my brother) is going to be super happy to read your feedback which I'll share with him of course. We work as a team and we always appreciate when our travelers share their remarks or concerns while they are traveling which is of great help to us both to make sure each coming service is as expected. So, I would like to thank you again for being so open to sharing your feedback with us right away. On my side, I do the same as well and share the feedback with my local providers who are open to listen and improve.

Having you in Morocco during your birthday won't have passed without the celebration you deserved as a family. Rachid informed me (High 5 to him) and we tried to together to come up with having you celebrate it in Ait Ben Haddou. Here you can feel how important to listen to each other and that's why I always appreciate working with my local providers because we do complete each other!

Please never hesitate to contact me or any member of your family, friends or colleagues! I'll have the great honor to take care of your & their services.

All the best,
Brahim