Haneen

My husband and I are avid travelers and we te... - Feb 24 - Mar 4, 2020

Traveler: Haneen S. - Local specialist: Hsu Hlaing Phyo

My husband and I are avid travelers and we tend to do all the booking, organizing and trip planning on our own, however I had recently come across Kimkim's website so we decided to give them a shot.

From the start the KimKim website was user friendly and the staff were kind, informative and attentive to our needs, and trust me I am a VERY detail oriented person. We were paired with our amazing coordinator, Hsu Hlaing, who was patient with me and answered every single question I rose, which were A LOT. In addition to this, there were multiple times where I had requested itinerary amendments and Hsu fulfilled each request perfectly, and even took the time to provide her personally opinions on areas she thinks were must sees, and which were nice to see places if we had more time. At the end we came up with a perfect itinerary, one that combined a seamless blend of tours and guides and personal exploration time. Myself, my best friend and my husband are grateful for Hsu, as she was beyond helpful and ensured every aspect of our trip was taken into account and all the even littlest details and requests came to life on our trip.

Hsu even coordinated SIM cards for each of us on the trip which made communicating with loved ones at home easier. On top of that she provided me with an incredibly organized packet which included our detailed itinerary, all our flight tickets and our hotel vouchers, labeled and organized by date. She checked in on a daily basis either with me personally or with our tour guide to ensure everything was going as planned and that we were having a good time, which personally went above and beyond her role, as she has already sold us an amazing trip yet she still made the effort to check in, which showed me how invested she was in ensuring we enjoyed every aspect of our trip.

Regarding our trip itself, our trip went perfectly to plan and working with KimKim made everything SO SIMPLE, allowing us to fully enjoy each one of our experiences as opposed to having to worry or plan our next move. At every point in our trip we had someone waiting for us to take us to or from one amazing experience to the next. The guides and drivers selected for us made our experience even more unforgettable. They were informative, easy to understand, fun to be around and were also very attentive to our needs.

Our experience in Myanmar will definitely be one of our favorites, not only is the country beautiful, clean and so diverse, the people themselves are kind, welcoming and made a lot of effort to make us feel welcome and at home. We hope to one day go back to explore more of the beauties of Myanmar but for now we will cherish every moment spent there and every memory made.

We are so glad we chose to explore Myanmar, and even more delighted that we were able to put Myanmar on the map for many of our friends/family's must visit lists after sharing most of our trip on social media.

HUGE THANKS TO HSU AND THE KIMKIM TEAM FOR A SEAMLESS AND INCREDIBLE ADVENTURE! We are looking forward to using KimKim again in the near future for our next adventure.

Hsu Hlaing Phyo profile photo
Hsu Hlaing Phyo, local specialist, responded to this review:

Hi Haneen,

Thank you very much for your review. I am delighted to hear that you were happy with our services and arrangements.

It was a pleasure for me to be a part of this memory and I will share your lovely feedback with our team, guides, and drivers as well.

We would also love to welcome you back again to explore other destinations of Myanmar in the future!

Kind regards,
Hsu Hlaing