Italy 2026
Italy | Jun 12 - Jun 21, 2026

Lisa
Lisa D.
Spring Valley, NV | Reviewed on Jun 22, 2026

Overall, it was amazing. Only two minor hiccups which could have been prevented with more proactive communication. However, they were handled quickly and only slightly inconvenienced me. Loved the path of the gods hike; however, having everyone in the group introduce themselves first and maybe answer an icebreaker question or two would go a long way in making the tour more enjoyable. Our group was quiet and we jumped into the hike with no introductions. Of note, all of the tours could be better improved with intros and icebreakers so the group can more easily get to know each other and relax. My favorite day was the day trip through Tuscany (Siena, San Gimigiano). Our guide, Giacomo, made the experience unbelievable. He was so knowledgeable about the area, Italian food, and Italian wine. It was a long day but worth it. Metro in Rome was easy to navigate. No problems with either train transfer. Well worth what I paid for the trip.

Hotel Reviews
Hotel Donna Francesca
Rome

Tiny but clean. All I needed was a bed and a bathroom and that’s what I got.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Hermitage
Florence

I like being close to the sights but this was a little too close. Tourist crowds were noisy late into the night. I would’ve preferred a hotel 5-10 minutes away.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Don Antonino Relais
Sorrento

Good location. Neighbors upstairs were noisy but that’s not the hotel’s fault. Good size room. Very quiet, secluded, and peaceful property. I wish breakfast started before 8:00. I had early morning tours scheduled and never had time to try their breakfast, so I can’t comment on that.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Jun 24, 2026
Ciao Lisa! Thank you so much for your thoughtful review and for sharing such detailed feedback about your experience. We're delighted to hear that you had an amazing trip overall and felt it was well worth the investment. We also appreciate your candid comments regarding the two communication hiccups. While we're glad our team was able to resolve them quickly, your feedback is a valuable reminder of the importance of proactive communication, and we'll continue working to improve in that... Read more

Ciao Lisa!

Thank you so much for your thoughtful review and for sharing such detailed feedback about your experience.

We're delighted to hear that you had an amazing trip overall and felt it was well worth the investment. We also appreciate your candid comments regarding the two communication hiccups. While we're glad our team was able to resolve them quickly, your feedback is a valuable reminder of the importance of proactive communication, and we'll continue working to improve in that area.

Thank you as well for your suggestion about group introductions and icebreakers. That's excellent feedback that we'll share with our tour partners - we can certainly see how taking a few minutes at the start of an activity could help create a more comfortable and connected group dynamic. We'll be sharing this recommendation with our tour partners and their guides as an opportunity to enhance the guest experience for our Travelers.

We're especially happy to hear how much you enjoyed the Path of the Gods hike and your Tuscany day trip. Giacomo will be thrilled to know that his knowledge, enthusiasm, and expertise made such a lasting impression. Experiences like Siena and San Gimignano are truly special, and we're glad they became a highlight of your journey.

Thank you again for traveling with us and for taking the time to share your insights. We hope to help you plan another unforgettable adventure in the future!

Warm regards,
Alex & the kimkim Team