Memorable trip planned with ease.
Switzerland | Mar 12 - Mar 19, 2024

Lisa
Lisa H.
Atlanta, GA | Reviewed on Mar 20, 2024

Overall, had a very memorable trip with my daughter to Switzerland and Milan. Clothilde was great to deal with, and very responsive to any hiccups along the way. There were a couple of issues that didn’t go as smoothly as planned, but she was responsive when that happened.

Hotel Reviews
Grand Hotel National Luzern
Luzern

The location of this hotel was ideal. It was beautiful and the rooms were amazing.. breakfast each morning was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Beds were a little hard for my taste.
Hotel Spadari Al Duomo
Milan

Overall, the location of this hotel was great. This was not my favorite hotel. The rooms were very very small. The beds were not as comfortable. The bathroom was small. This is considered a small boutique hotel. when I requested to upgrade to a larger room they said they were full. Breakfast was good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Jungfraujoch – Top of Europe
Jungfraujoch – Top of Europe
Switzerland

Amazing sites. And the multiple trains that took to get there were executed effortlessly..

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Clothilde DIEMUNSCH
Clothilde
Clothilde DIEMUNSCH
Local specialist in lacenas, France | Replied on Apr 14, 2024
Hello Lisa,
I hope this message finds you well! I'm really grateful for your thoughtful review of Kim Kim following your recent trip. Your insights are invaluable to us as we strive to uphold and enhance the quality of our services. Rest assured, I'll be sharing your feedback with my team and our partners so we can improve ourselves.
It brings me great joy to hear that you had a great experience exploring Switzerland even though there were a few hiccups that can happen unfortunately beyond...
Read more

Hello Lisa,
I hope this message finds you well! I'm really grateful for your thoughtful review of Kim Kim following your recent trip. Your insights are invaluable to us as we strive to uphold and enhance the quality of our services. Rest assured, I'll be sharing your feedback with my team and our partners so we can improve ourselves.
It brings me great joy to hear that you had a great experience exploring Switzerland even though there were a few hiccups that can happen unfortunately beyond our control. We hope you enjoyed the meal in Milan we happily offered as compensation for the inconvenience.
Looking forward to maybe organizing your next trip,
Sincerely,
Clothilde