Our trip to Japan was a positively life alter...
Japan | Apr 10 - Apr 19, 2026

Elsa
Elsa M.
Los Angeles, CA | Reviewed on Apr 25, 2026

Our trip to Japan was a positively life altering experience and the team at kimkim really executed a beautiful itinerary and took care of all of the arrangements for us.
Our specialist Jessica was very responsive and was available to answer any questions or concerns. Her itinerary for us flowed and that was the overall feeling for our time in Japan.
Our guides Chinami ( Hakone) , Fumiko ( Tokyo), Yoko (Kyoto) and Takehiko ( Kobe) did an outstanding job explaining the highlights of our sightseeing and handling the transportation details in a timely and expert manner. They were warm and informative and we had a lot of fun learning about Japan from them.
The kimkim app was invaluable in keeping us on track and not overwhelmed as we covered a lot of places in 10 days. It was nice to have a record of everything we did on a daily basis because the app did all the work! In short we loved our experience with kimkim and would use them again to plan a memorable trip.

Hotel Reviews
Hakone Kowakien TEN-YU
Hakone

The most amazing wellness trip of my life! The hotel runs expertly in the most beautiful Japanese onsen setting. The breakfast and dinner buffet is world class ( think amazing cruise liner). We loved the authentic kimonos which were a part of a truly Japanese spa experience. We went during cherry blossom season and would love to go back in the fall.

Authenticity & Character
The hot springs setting
Location
Staff
Courteous and so competent
Cleanliness & Comfort
You can even do your own laundry and they provide everything.
Kyoto Ryokan Sakanoue
Kyoto

Don’t let the worn carpeting in the hallways discourage you- the rooms are beautifully designed and the bathroom tub is exceptional. The Japanese breakfast is so delicious and the staff will arrange for a bath in their stone or wooden tubs which was a real treat! The location is great and you can easily walk to the Gion shopping and some shrines and temples.

Authenticity & Character
Beautiful Japanese minimalist zen design. Very comfortable beds and bath.
Location
Close to great restaurants and shopping
Staff
We lost a phone on the plane and they were out I’d their way to contact the local airline reps.
Cleanliness & Comfort
The carpeting needs to be replaced.
Hotel Century Southern Tower
Tokyo

Great location - across from Shinjuku train station and amazing shopping. The breakfast buffet is wonderful. The in room coffee pour over was the best hotel coffee over ever had. We were on thw 39th floor and had a beautiful view of the Imperial gardens.

Authenticity & Character
Tokyo high rise
Location
Walking distance to Shinjuku train station
Staff
Very busy hotel so it was sometimes hard to get someone on the phone and a line for breakfast
Cleanliness & Comfort
Impeccable
Local specialist: Jessica Wang
Jessica
Jessica Wang
Local specialist in South Korea | Replied on Apr 26, 2026

Hi Elsa,
It was a pleasure arranging your trip! Your satisfaction means the most to us.
If you need anything in the future, please feel free to reach out! Miss you😀
Best wishes,
Jessica