Exceeded our expectations!
Switzerland | Jul 7 - Jul 14, 2025

Jennifer
Jennifer S.
Russia | Reviewed on Jul 15, 2025

This is our first time using a booking agency and we were a bit hesitant. We couldn't be happier! The trip was overall seamless and easy to navigate multiple locations and public transportation throughout the country because our reps from Kimkim handled everything for us.

Our Ebike trip with Flying cycles and George was fantastic! George was an excellent guide and had great stories to tell about the areas we were in.

The service at every hotel we visited was spectacular! ParkHotel Schoenberg was excellent!!!!!

Even in the days it rained we had fabulous adventures hiking and enjoying local pubs and farms around Switzerland. Beautiful country and fantastic people.

Hotel Reviews
Parkhotel Schoenegg
Grindelwald

The town of Grindelwald is one of my favorite places in Switzerland. The team at ParkHotel was absolutely fantastic! High quality service in every way.

Authenticity & Character
Swiss tradition.... family tradition hotel
Location
Quaint town with fabulous nightlife and lots to do.
Staff
Friendly and helpful, ready to help whenever needed.
Cleanliness & Comfort
Everything was clean and neat.
Hotel Phoenix Zermatt
Zermatt

The hotel staff here was exceptional. Great service and lots of helpful tips for making our time in Zermatt perfect.

Authenticity & Character
Authentic Swiss ski town! Lots of shops and restaurants and pubs in town. Easy to walk around and enjoy.
Location
Little bit of a hike if you have luggage. I would recommend arranging a taxi in advance ...it is possible but the last little bit is a hill to climb.
Staff
Absolutely the star attraction! Their team is fabulous.
Cleanliness & Comfort
Boutique Hotel Wellenberg
Zurich

We only spent one night in Zurich but the hotel was very nice for us. We enjoy the country more than cities but had a fabulous time walking around Zurich and shopping before heading home. Easy to navigate. We had the owners suite for our family and the size and privacy was excellent!

Authenticity & Character
Location
Easy walk to train station. Location made walking around town convenient for shopping and dining.
Staff
Cleanliness & Comfort
Alstadt hotel Krone Luzern
Lucerne

Location ideal for shopping and town night life. Breakfast was convenient and had a lot to offer in the mornings.

Authenticity & Character
Center of town with fountain and fun views of nightlife.
Location
Small European town center feel. Lights on the street outside made leaving windows open a little difficult (no a/c could be a problem during summer)
Staff
Nice and helpful.
Cleanliness & Comfort
Very clean
Activity Reviews
Swiss Travel Pass
Swiss Travel Pass
Switzerland

Easier to utilize than expected and made travel much better than dealing with a rental car and trying to find parking.

Jungfraujoch, Top of Europe (tickets and seat reservation)
Jungfraujoch, Top of Europe (tickets and seat reservation)
Switzerland

This was fantastic! So glad we planned for a full day on top of mountain. We spent plenty of time on everything and took a long hike out the trail while on top.

Quality of Experience
We really enjoyed and were happy we spent a little extra money to Zipline and snow tube. Also plan for enough time to be able to hike the trail while on the top of the mountain.
Guides, Drivers and Staff
It is amazing that people of all physical capabilities are able to get to this location because of the trains and cable cars!!!!
Transport
Easy as long as you reserve your cable car seats in advance and show up on time!
Self-guided day to Mount Rigi, the Queen of Mountains (tickets)
Self-guided day to Mount Rigi, the Queen of Mountains (tickets)
Switzerland

Walking around on Mt Rigi may have been my favorite day...even in the rain. It was peaceful and beautiful. Because of the rain there were very little tourists which helped. Boat ride on the lake was perfect.

Quality of Experience
Guides, Drivers and Staff
Transport
E-bike tour Lauterbrunnen & Valley of 72 Waterfalls
E-bike tour Lauterbrunnen & Valley of 72 Waterfalls
Switzerland

Highly recommend George as a guide! The trip took some physical strength but was not overly strenuous. Views were amazing. I did "feel it" that night though!

Quality of Experience
I left my passport bag in the train right before our tour. The staff at the bike tour made multiple trips make to the train station to help me be able to eventually track it down. They made sure I felt comfortable going on the tour and not ruining my day. They definitely are go above and beyond type of people.
Food
Better than expected!
Guides, Drivers and Staff
George was great!
Transport
Gornergrat panoramic train (return day-ticket & Priority boarding)
Gornergrat panoramic train (return day-ticket & Priority boarding)
Switzerland

Excellent views. If we had done this first I probably would have been more impressed... however after Jungfraujoch this trip required less time. Very glad we spent time hiking on the mountain and especially going to "Reflection" Lake.

Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Jul 16, 2025

Hi Jennifer,
Thank you so much for your kind review :)
It was a pleasure your customize and plan your trip from A to Z. Glad you liked the activities, hotels, stunning views & peaceful atmosphere of our beautiful country!
Enjoy Summer, and see you soon maybe in France of Germany?
Best,
Valentine