Medellin, Cartagena, and Somewhere With a Beach Without a lot of People - Mar 10 - Mar 19, 2017

Traveler: Michael S. - Local specialist: Nathalie Clavel

It was weird that I just got one travel agent, and that there was no choice at all -- an agent that ended up being good, if not perfect. I felt there was no particular reason I got this agent as opposed to any other--why this person? What was so great about them? What was special about who they were, or why I they were the person who should plan my trip?

Communication could have been better. We went 3 days without hearing anything, and then found out that our itinerary needed changes. Trip was still amazing, but going through that was nerve racking.

Nathalie Clavel profile photo
Nathalie Clavel, local specialist, responded to this review:

Hello Michael,

Thank you for your comments. I am glad you had a great trip.

The organization was really right before departure and there was availibilities issues in Cartagena, this is why I might have found better to close everything before saying anything that would have changed later on, as rooms were getting booked really quick.

I hope you keep great memories of Colombia!
Best regards,