Erin is simply the best travel agent I have e...
Patagonia | Apr 3 - Apr 16, 2022

J
JOAN C.
San Diego, CA | Reviewed on Apr 20, 2022

Erin is simply the best travel agent I have ever worked with. She spent time up front understanding how we wanted to travel and then helped create an itinerary to accomplish this. Her manner is low key, yet responsive. She suggested a unique experience to visit Estancia Mercedes which was one of the highlights of our trip. She stayed with us for 3 years as we rescheduled several times due to covid. She was timely and responsive to every request we made, offering suggestions of her own. ... read more

Erin is simply the best travel agent I have ever worked with. She spent time up front understanding how we wanted to travel and then helped create an itinerary to accomplish this. Her manner is low key, yet responsive. She suggested a unique experience to visit Estancia Mercedes which was one of the highlights of our trip. She stayed with us for 3 years as we rescheduled several times due to covid. She was timely and responsive to every request we made, offering suggestions of her own. On her day off she made sure that there was a backup person we could reach out to if necessary. This trip involved so many logistics due to covid and she coached us along the entire way, even sending reminders when it was time to upload an affidavit or take a covid test during the travel process. We received a detailed day by day itinerary that we both carried with us which was helpful as we navigated various modes of travel and experiences. I highly recommend her services.

Hotel Review
Lunajuim
El Chalten

Great location and price. The beds in particular were very comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Trip Briefing at Dittmar Adventures
Puerto Natales

Nara met us at 1o pm to review our upcoming trip. She was pleasant, had all our materials and provided helpful information. We had one activity where we met a boat early in the morning at an out of the way spot and she even sent us a photo the night before to help us be sure we arrived at the correct location. This was useful since the cab driver used it to find our drop off location and we felt is was above and beyond by Lara.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Erin Wiley
Erin
Erin Wiley
Local specialist in Puerto Natales, Chile | Reviewed on Apr 22, 2022

Thank you so very kindly for the review, Joan!

I can say that it was equally a pleasure to plan this trip with Joan and her sister Lori. We began planning a couple of years ago, and their trip plans were interrupted many times due to the pandemic and ever-changing measures here in both Chile and Argentina. They were both so kind and understanding and each unexpected turn, and always willing to find a way forward. I am SO HAPPY that we were finally able to make this trip happen. I only wish that I had had the chance to meet Joan and Lori in person. Best wishes to you both!