Our trip to Portugal was organised by Adam- h...
Portugal | May 28 - Jun 6, 2025

M
Melinda D.
Australia | Reviewed on Jun 12, 2025

Our trip to Portugal was organised by Adam- he did a fantastic job! The Zoom catch up before our trip began gave us the opportunity to run through our itinerary and ask any questions. The tours that we had booked were fun and hassle free. When we had a tour cancelled, we were notified promptly and offered something similar. Our drivers were punctual ,friendly, and knowledgeable. The hotels we stayed in were unique and definitely suited our style. Communication with the team at kimkim was efficient and we were kept in the loop at all times. I was hesitant to use a travel company as I usually organise our travel myself but not knowing much about Portugal and wanting a stress free end to our holiday, I decided to take a leap of faith with kimkim. It definitely paid off and I would not hesitate to recommend the team at kimkim if you are looking for a tailor made travel itinerary.

Hotel Review
Heritage Avenida Liberdade
Lisboa

Beautifully restored hotel, great location. Rooms were spacious and facilities excellent. Breakfast was excellent with lots of choices. Pastel de Nata available to nibble on all day!

Authenticity & Character
beautiful decor
Location
easy walking to restaurants and sights
Staff
helpful and friendly
Cleanliness & Comfort
comfortable beds and fluffy towels
Activity Review
Sintra Day Trip with Visit to Pena Palace
Sintra Day Trip with Visit to Pena Palace
Lisbon

Filipa was a great guide. Punctual, friendly, and knowledgeable. She was able to keep one step ahead when there was traffic issues in Sintra and kept us updated with arrival times, etc. The Pena Palace was stunning, lots to see and beautiful surroundings.

Quality of Experience
Guides, Drivers and Staff
friendly and knowledgeable
Transport
very clean vehicle with good air conditioning
Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Jun 12, 2025
Melinda!!!! Loved reading your review!! 🙌 Thank you so much for your kind and thoughtful review! We're thrilled to hear that you had such a positive experience on your trip to Portugal and that it was a smooth and enjoyable experience from start to finish. It’s great to know the pre-trip Zoom session was helpful, and that the tours, drivers, and accommodations matched your travel style. We’re especially glad we could earn your trust, given that you usually plan your own travel—your leap of... Read more

Melinda!!!! Loved reading your review!! 🙌

Thank you so much for your kind and thoughtful review! We're thrilled to hear that you had such a positive experience on your trip to Portugal and that it was a smooth and enjoyable experience from start to finish.

It’s great to know the pre-trip Zoom session was helpful, and that the tours, drivers, and accommodations matched your travel style. We’re especially glad we could earn your trust, given that you usually plan your own travel—your leap of faith means a lot to us!

We truly appreciate your recommendation and hope to help you plan another memorable journey. 😀