We thoroughly enjoyed our trip to Morocco. ...
Morocco | Nov 8 - Nov 12, 2023

N
Naomi K.
Newark, NJ | Reviewed on Dec 12, 2023

We thoroughly enjoyed our trip to Morocco.

Some things that could have been better: our guide was terrific, but it was impossible to hear him when we were driving. I sat right behind him and could not hear at all. My husband sat behind the passenger seat and heard a little. Not sure how that can be fixed - a microphone, maybe?

The trip to the desert was great as was the stops along the way and the overnight in the desert- top notch, nothing I would change. On the return, we stopped at a kasbah that was closed due to the earthquake. There was no reason to stop there. We then spent the night in a hotel that was about 3 hours outside of Marrakesh. The hotel was in the middle of no where - you could not walk anywhere, so we were stuck in the hotel. The room was in the basement and the prepaid dinner was absolutely awful. The breakfast was fine and the owner was very pleasant. It was truly a wasted day. It would have been much better to drive the three additional hours and get back to Marrakesh later in the evening so we could have had a full day in Marrakesh on our last day in Morocco.

The city tour of Marrakesh was terrific and the Riad that was stayed in on our last night was lovely.

Overall a great experience but I would make some changes in the future.

Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on Dec 31, 2023
Hi Naomi, We are delighted to hear that overall you enjoyed your trip to Morocco. I am sorry, though, to hear that you weren't happy with the accommodations near Ait Ben Haddou. We have already spoken to the manager there and will monitor closely if we use them again. We did plan that stop so that you wouldn't have two long driving days in a row (which was the preference of your travel companion), but we can understand why you may have preferred to go back to Marrakech instead. We also have... Read more

Hi Naomi,

We are delighted to hear that overall you enjoyed your trip to Morocco. I am sorry, though, to hear that you weren't happy with the accommodations near Ait Ben Haddou. We have already spoken to the manager there and will monitor closely if we use them again. We did plan that stop so that you wouldn't have two long driving days in a row (which was the preference of your travel companion), but we can understand why you may have preferred to go back to Marrakech instead. We also have passed on your feedback to your tour manager in order to improve our services.

Thanks for taking the time to write a review! I hope you had a great holiday season!
Sharon