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Our amazing trip to Switzerland
Switzerland | May 26 - May 31, 2026

Marianne and Jerry
Marianne and Jerry W.
San Jose, CA | Reviewed on Jun 05, 2026

We just finished our amazing trip to Switzerland! Caroline was so helpful ! She listened to our ideas and planned our trip so well according to our needs. She put our itinerary, travel documents and tickets all in one place on the kimkim app to make them easy to find. Since we had never used trains and buses before she suggested that we use the SBB app to help us navigate our itinerary. We also met many helpful travelers along the way that showed us how to make the train transfers. Caroline was very professional and answered our questions in a timely manner. We are very grateful for her assistance and are happy to recommend her as your tour guide.

Hotel Reviews
Hotel Alpina
Grindelwald
Authenticity & Character
Location
It is only a 2 minute walk from the train station
Staff
They are friendly and helpful with checking and at the restaurant.
Cleanliness & Comfort
Seiler au Lac
Bönigen bei Interlaken

The hotel is right across the street from Lake Brienz. The bed is comfortable and the restaurant offers many delicious meals with beautiful ambiance. I would definitely stay there again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Holiday Inn Express Geneva Airport
Geneva

This hotel is very close to the airport and provides a shuttle to and from the airport. Yet it doesn’t provide air conditioning so the room was very warm.

Location
Staff
Cleanliness & Comfort
They need to provide air conditioning
Local specialist: Caroline Kennedy
Caroline
Caroline Kennedy
Local specialist in Lyon | Replied on Jun 05, 2026
Hi Marianne and Jerry, Thank you so much for your kind review. It was truly a pleasure helping you plan your Swiss adventure, and I’m delighted to hear that you had such a wonderful time. I am so glad that you embraced the journey and made the most of every moment! Also I'm delighted that you found the itinerary and travel documents easy to use and that you had an overall smooth experience. Thank you again for trusting me with your trip. I hope the memories you made in Switzerland will... Read more

Hi Marianne and Jerry,

Thank you so much for your kind review. It was truly a pleasure helping you plan your Swiss adventure, and I’m delighted to hear that you had such a wonderful time.

I am so glad that you embraced the journey and made the most of every moment! Also I'm delighted that you found the itinerary and travel documents easy to use and that you had an overall smooth experience.

Thank you again for trusting me with your trip. I hope the memories you made in Switzerland will stay with you for many years to come.

And if you’re ever thinking about another European adventure, I would be delighted to help you plan it.

Caroline

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