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We loved Morocco, all thanks to Kimkim
Morocco | Jul 27 - Aug 6, 2022

doug
doug j.
Albion, IN | Reviewed on Aug 07, 2022

We loved Morocco… and KimKim made it the best it could be.

Ilyace was our guide: Extremely professional and truly catered to all of our needs. Whenever we needed something, he would punctually help us. (E.g. going to the pharmacy right away when one of us got slightly ill). Truly cared about us and felt like a good friend.

Our daily guides were amazing! Especially these individuals: Muhammad in Fes, Osama in Marrakech, and Amed in Merzouga Also Mohammed in The Dades Valley was the best. Very funny and really welcomed us into his house for an unforgettable lunch and time with his family.

The visits with the Berbers in two different locations was amazing. Really got to understand the culture and their seemingly difficult life.

Riads: All were extremely beautiful and in great locations with excellent services! The best way we could have experienced Morocco.

Hotel Reviews
Tiziri Luxury Camp
Merzouga
Authenticity & Character
I’m
Location
Staff
Cleanliness & Comfort
Everything was great here!!!
Palais Sebban
Marrakech
Authenticity & Character
Location
Staff
Didn’t respond to our concerns with poor bedroom A/C and did not get the king bed room we were suppose to get. Also tried to add taxes to our bill at departure that our guide quickly handled. Felt like maybe they were trying to take advantage of us.
Cleanliness & Comfort
Everything besides the A/C issue
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Aug 07, 2022
Hi Doug, We really appreciate you taking time to provide us with such an amazing feedback and let us know about your experience. We are glad to know that you had a positive experience with our company and you were satisfied with our work. Our entire team is committed to providing top-notch services for our guests and making their trips unforgettable. Our guest's satisfaction means the world to us and pushes us to progress forward and keep the amazing work. I'll make sure to pass on your... Read more

Hi Doug,

We really appreciate you taking time to provide us with such an amazing feedback and let us know about your experience.

We are glad to know that you had a positive experience with our company and you were satisfied with our work. Our entire team is committed to providing top-notch services for our guests and making their trips unforgettable. Our guest's satisfaction means the world to us and pushes us to progress forward and keep the amazing work. I'll make sure to pass on your awesome review to my colleagues to motivate them to keep improving on delivering exceptional services to guests like you.

Thanks for your five star review and looking forward to having you again in Morocco.

Best,
Abdel

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