Terri and Kim Kim made all our dreams come tr...
Iceland | Jan 10 - Jan 19, 2023

patty
patty p.
Palm Valley, FL | Reviewed on Jan 22, 2023

Terri and Kim Kim made all our dreams come true! Trip of a lifetime made easy with their help and service. Every wish granted… every desire met, and done so with kindness and grace. Thank you for everything! Couldn’t have had such a fabulous trip without Terri and crew! If I could hug a company and a travel planner extraordinaire, I would!

Hotel Reviews
Berjaya Reykjavik Marina Hotel
Reykjavík

The front desk staff made us feel welcome and at home. We used it as a home base, checking in and out as we toured various parts of Iceland. They stored luggage, helped with arranging taxis as well as making recommendations with smiles and kindness! Restaurant staff was equally amazing! Thank you all for making our dreams come true!!

Authenticity & Character
The history of the build was quite interesting
Location
It was close to everything we were interested in but wished the tour buses could have come directly to hotel.
Staff
Front desk was consider and super accommodating
Cleanliness & Comfort
Everything!
Hotel Borgarnes
Borgarnes

The room was large by Icelandic and the bed was extremely comfortable!

Staff
The feeling
Cleanliness & Comfort
Adventure Hotel Hof
Hof

Arriving cold and tired to find that the reservation was incorrect and front desk said he did not have authority to make a change despite us having a printed copy of our confirmed reservation. The guide had to call the tour company and let their representative speak to front desk before the error could be corrected. Also there are no elevators to accommodate guests with mobility issues

Authenticity & Character
That it was away from city light
Location
Staff
Except for front desk personnel, everyone was super accommodating
Cleanliness & Comfort
Lovely room and comfie c
Bubble Hotel
Selfoss

The bed was so very comfie. Loved being able to watch the light from snug and warm in bed was incredible

Authenticity & Character
Location
Staff
None present
Cleanliness & Comfort
I bit of explanation on how to warm the bubble/bed would have been helpful
Activity Reviews
Reykjavík Classic Whale Watching
Reykjavík Classic Whale Watching
Reykjavík

Even though it was cold, we loved every minute of it!!

Iceland Thermal Bath Experience
Iceland Thermal Bath Experience
Iceland

Staff was very helpful and the facility was clean and accommodating The lagoon was beautiful and the entire experience was incredible

Quality of Experience
Everything
Dog Sledding
Dog Sledding
Iceland

The entire experience was beyond our expectations! The people running the tour were joyful and extremely accommodating! Loved every minute of it

Quality of Experience
Beyond expectations
Guides, Drivers and Staff
Helpful and kind
Transport
Two day/one night Snaefellsnes & West Iceland tour
Two day/one night Snaefellsnes & West Iceland tour
Iceland

The trip to the horse farm was worth the trip

Quality of Experience
Seeing the lights
Guides, Drivers and Staff
Martin was our guide and his care and concern for the comfort of the travelers was excellent!
Transport
When there are many people on the tour, the Bus is really tight when wearing all the winter coats and such
Northern Lights Hunt Super Jeep Tour
Northern Lights Hunt Super Jeep Tour
Iceland

The lights showed up at first stop. That was amazing

Quality of Experience
Successful sighting of the lights
Guides, Drivers and Staff
The driver was one of the rudest people I have ever met. In addition, his Russian accent was very very heavy making it almost impossible to understand. He is clearly in the wrong profession
Transport
Difficult to get in/out in ice and the driver was not very helpful with that
Two day/one night South Coast tour
Two day/one night South Coast tour
Iceland

Well planned and beautiful

Quality of Experience
Guides, Drivers and Staff
Very knowledgeable and mst helpful
Transport
Full Day Tour to Reykjanes Peninsula & Blue Lagoon (Super Jeep)
Iceland

What made this trip was the driver who made many accommodations for three not so young travelers with some mobility issues !

Quality of Experience
Guides, Drivers and Staff
Our guide was Sims who was extremely kind and thoughtful. He was knowledgeable and his English was impeccable! He went way above and beyond to make our trip extraordinary! Thank you
Transport
It was quite comfortable, and Sims took a step stool with us to make getting in and out of the big bad awesome jeep easy!!
Golden Circle, Secret Lagoon & Bubble Tour
Golden Circle, Secret Lagoon & Bubble Tour
Iceland

Outstanding experience

Local specialist: Terry Stanley
Terry
Terry Stanley
Local specialist in Canada | Replied on Jan 23, 2023

Thank you so much for the lovely review! It was so much fun putting this together for the three of you. And you all were such a delight to deal with! All my best, Terry