Morag

Wildlife Costa Rica - Mar 23 - Apr 5, 2019

Traveler: Morag C. - Local specialist: Randall Jiménez

We would like to thank Randall for his fantastic planning of our trip to Costa Rica. Everything went like clockwork from the transfers to and from the airport to the transfers between areas visited and the fantastic accommodation selected for us. All trips booked (which were many) were fantastic and showed how diverse Costa Rica is as a travel destination. The Ticos are warm, friendly and welcoming people and all went out of their way to make our holiday great.
I will have no hesitation in recommending your company and paticularly Randall for any persons planning a trip to Costa Rica.

The only suggestion I would make is on checking out in Manual Antonio we had to be out of our hotel at 11am and our transfer was at 2.00pm normally this would not be a problem but with the heat and humidity it would have been nice to have a later checkout or earlier transfer (we however did not see this a a negative in any way and did not reflect at all on our enjoyment of this holiday) it is merely a suggestion.

Thank you and Pura Vida

Morag and Brett

Randall Jiménez profile photo
Randall Jiménez, local specialist, responded to this review:

Dear Morag,

How nice to hear from you after your trip to Costa Rica and read such great comments about your trip.

As I mentioned to Brett on his review about the trip, it makes me really happy that after all the work put into your vacation, you enjoy it and have the best impression right now of the service that you received from us and the people we work with, in each area you visited.

I also want to thank you for your feedback about the transfer on the last day from the beach back to San... read more

Dear Morag,

How nice to hear from you after your trip to Costa Rica and read such great comments about your trip.

As I mentioned to Brett on his review about the trip, it makes me really happy that after all the work put into your vacation, you enjoy it and have the best impression right now of the service that you received from us and the people we work with, in each area you visited.

I also want to thank you for your feedback about the transfer on the last day from the beach back to San Jose, we are a small company in Costa Rica and we take all the feedback from our clients very seriously because it is the only way to improve our service.

All the best to you and Brett in the future and Pura Vida!!!

Randall