After being frustrated with the responsiveness and plan put together by a different travel agent (who we'd actually used before and liked), we turned to KimKim based on a family recommendation. Everything about our experience with KimKim was excellent.
* Within hours of the original request, Johanna had put together a custom itinerary for our 2 week trip to Peru.
* Johanna was prompt in responded to questions and changes, incorporating her ideas into our own seamlessly.
* During our... read more
After being frustrated with the responsiveness and plan put together by a different travel agent (who we'd actually used before and liked), we turned to KimKim based on a family recommendation. Everything about our experience with KimKim was excellent.
* Within hours of the original request, Johanna had put together a custom itinerary for our 2 week trip to Peru.
* Johanna was prompt in responded to questions and changes, incorporating her ideas into our own seamlessly.
* During our trip, one of the cities we were supposed to visit had their airport close for an entire week. Johanna and her counterpart Kristy responded quickly to update our trip. Additionally, because the updated itinerary was cheaper, they quickly processed a refund for us.
* Also during the trip, I tested positive for Covid. Johanna called us directly and helped us understand our options in an honest but incredibly helpful manner.
Would recommend this service to anyone. Will use again.
Activity Review
StarLodge Adventure Suites
Peru
Activity Review
Brian and Ramon helped us have a trip that we'll never forget.
Guides, drivers and staff