Would do again.
Italy | Jun 1 - Jun 10, 2022

R
Ryan S.
Sunnyside, WA | Reviewed on Jun 20, 2022

Everything on the trip was extremely well done. All the guides were professional, friendly, and helpful. Our in country concierge (Barbara) kept in constant contact and was available to answer questions when needed.
The tours setup were small group, skip the line type, of tours. The guides were all excellent and their handling of the situations and crowds were well done.

Overall, I will be working with this service again. read more

Everything on the trip was extremely well done. All the guides were professional, friendly, and helpful. Our in country concierge (Barbara) kept in constant contact and was available to answer questions when needed.
The tours setup were small group, skip the line type, of tours. The guides were all excellent and their handling of the situations and crowds were well done.

Overall, I will be working with this service again.

Hotel Reviews
Hotel ai Reali
Venice

Older hotel, but that was the draw for us. It was very comfortable. The staff was extremely helpful. The location was great, easy walking to anything needed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Plaza Hotel Lucchesi
Florence

The hotel location was excellent. Staff, especially concierge, was very helpful. The restaurant, on the main floor, was probably the only downside. The food itself was very tasty, but the breadth of offerings were limited.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Luxe Rose Garden
Rome

Location was ok, though right across from the embassy row - which while we were there had alarms going on during one night. Obviously not the fault of the hotel. The location is such that, with a little walking, you can get to most any of the most popular sights. The restaurant offered excellent food with a good amount of choice. Staff throughout the hotel was helpful and friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Venice Gondola Ride
Venice

Very much a "tourist must do" type of thing. What really makes this is if you get a helpful gondolier. Ours was, and it made the ride even better.

Quality of Experience
Guides, Drivers and Staff
Transport
"Bacari" local street food tour
Italy

Our guide was amazing! The food was amazing! It was a lot of fun, overall.

Quality of Experience
Guides, Drivers and Staff
Venice walking tour
Italy

Our guide was one of the most knowledgeable individuals I have ever met. We gained so much information on St. Mark's Basilica and the Doge Palace. It was a long afternoon, but very much worth it.

Quality of Experience
Guides, Drivers and Staff
Florence City Tour
Italy

A great guide made this a great experience. The knowledge shared was excellent. We saw some of the most famous art/sculpture in the world. The "skip the line" tickets are the way to go.

Quality of Experience
Guides, Drivers and Staff
Wanna be Italiano - Florence cooking class and market tour
Italy

This was one of my favorite things to do while in Florence. The instructors were fun, helpful, great, overall. The class was easy going and had a fun atmosphere. The staff was extremely helpful and friendly.

Quality of Experience
Food
Of course...I helped to make it, so...
Guides, Drivers and Staff
Montepulciano and Pienza Tour
Italy

Two things on this trip really stand out: our driver, and the stop at the working dairy farm. The cities of Montepulciano and Pienza were scenic, and laid back. Even though there were a good amount of people in both. Our driver pointed out many sites along the way and answered questions as we went. He was friendly and fun to hang out with. The visit to the dairy farm allowed us to meet another great individual in the owner. He was down to earth and real. The food (cheese and meat sampling) was amazing! I would go back to this location in a heartbeat.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Small group tour of Vatican City , Sistine Chapel & saint Peter's Basilica
Rome

The small group aspect of this was helpful. There was a lot of people going through these sites that day, and the guide was able to work through it all. We were in a small group of 6, and caught all the areas and art.

Quality of Experience
Guides, Drivers and Staff
Small Group tour of Colosseum underground, Palatine Hill, and Roman Forum ( max 6 people)
Rome

This small group was of 4, which really helped. The sites speak for themselves, but the guide added to the information with her knowledge. The only drawback was we had to meet up with larger groups in order to process tickets. This seemed like an oversight in logistics planning, that did cause some issues, but overall things were handled well.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Fabio Fasone
Fabio
Fabio Fasone
Local specialist in Venice, Italy | Reviewed on Oct 11, 2022

Ciao Ryan,
Thank you so much for taking the time to leave your excellent feedback.
It was great to plan your trip to Italy,
I am glad we've been able to create unforgettable memories of your trip to my beloved country. I am also glad you liked the service of our concierge which is really helpful with traveling in Italy.
I am looking forward to welcoming you again.
I wish you all the best!
Ciao!!