Liz was incredible! This was the first time w...
New Zealand | Feb 18 - Mar 1, 2024

Liz
Liz R.
Madison, WI | Reviewed on Mar 05, 2024

Liz was incredible! This was the first time we’ve worked with a travel agent and I think we will be using them for all big trips moving forward. Liz really listened to our needs and what we were hoping to see and do while in New Zealand. We had the most amazing trip, saw the best sites, and experienced as much as we possibly could. Liz helped make the trip go off without any issues. She even went above and beyond to help us out with transportation when our flight was delayed upon arrive. Liz also checked in with us a few times while we were in New Zealand to see if we needed anything! I hope we can work with Liz again because any other travel agent we work with will have some very big shoes to fill :)

Hotel Reviews
M Social
Auckland

We loved this hotel!! The breakfast was great, the staff was wonderful, and it was in the best location. We wished we could have put this hotel in our suitcase and brought it with us the entire trip.

Authenticity & Character
Location
Right across the street from the boardwalk and tons of restaurants and shops
Staff
They were all so kind and willing to help
Cleanliness & Comfort
Pohue Pure Pod
Pohue

We loved this bnb type experience. It’s remote-ness made for the perfect middle stop on our trip to just spend time together and reconnect. Absolutely stunning views as well. We also ordered the breakfast and dinner package and that was the best decision!

Authenticity & Character
Location
Cleanliness & Comfort
Novotel Rotorua Lakeside
Rotorua

This hotel was pretty old. I think we just had a bad room because they were hosting a large conference at the same time, so those attendees seemed to get the staffs attention and best rooms. The location was great, right by the lake and city center!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
I think the room could have been cleaner. Part of that is due to an older hotel, but some of the sheets and towels had stains on them and the floor wasn’t clean either. When we got room service it took a long time to get it and then the tray in the hallway wasn’t picked up for more than 24 hours.
Scenic Suites Queenstown
Queenstown

We were in the suites and it was a bit weird to open our door and have a random person in one door and then we were in the next. Didn’t love that, but would be great if you were with a group and got both rooms

Authenticity & Character
Location
Nice and close to everything
Staff
Friendly and attentive
Cleanliness & Comfort
Crowne Plaza Christchurch
Christchurch Central

Great location! It was a fancy place for us which was a treat

Authenticity & Character
Location
Staff
Very friendly!
Cleanliness & Comfort
Activity Reviews
Half Day Mt Tarawera Crater Walk Experience
Half Day Mt Tarawera Crater Walk Experience
Rotorua

The guides we had really made this experience. We have never done a hike like this, it was so unique, put us out of our comfort zone, and was a lot of fun.

Quality of Experience
Guides, Drivers and Staff
Fantastic
Transport
Welcome to Pohue Pure Pod
Welcome to Pohue Pure Pod
New Zealand

This is what I was most looking forward to on our trip and it didn’t disappoint

Quality of Experience
Full Day Famous Routeburn Trail
Full Day Famous Routeburn Trail
Queenstown (NZ)

This was a tough hike, but we loved it! We hiked the entire day, which was about 12-13 miles. The views were incredible

Quality of Experience
Guides, Drivers and Staff
The guide walked so fast that our group was separated frequently. Made me feel like I couldn’t totally enjoy the experience because I had to keep up. Thankfully the trail is very well marked and easy to follow. He was very knowledgeable though so it was interesting to learn about the area, plants, etc.
Transport
Auckland to Rotorua visiting Hobbiton with lunch
Auckland to Rotorua visiting Hobbiton with lunch
Auckland

Such a fun experience, even if you haven’t seen the lord of the rings movies (definitely helps to have seen the though)

Quality of Experience
Food
The buffet was so good!
Guides, Drivers and Staff
Transport
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Mar 09, 2024

Hello!!!
Thanks so much for the beautiful review !! It was so nice to work with you both and of course I would help any time in the future!!
I'll follow up with the Routeburn guide. Last time I did it he almost went too slow!!! They should adjust to the group so nobody gets behind.

Thanks again and call me anytime!
Liz