Five stars for our local specialist, Lucy Do (Vietnam)!
Vietnam | Apr 17 - Apr 27, 2025

Liz
Liz K.
Australia | Reviewed on Apr 28, 2025

The service provided by our local specialist, Lucy, was superb. Her communication was fantastic and all the plans worked seamlessly. She organised several informative and fun guides, and good transport - and the accommodation was terrific. Have never used kimkim (and not typically used travel agents), so this was a new experience for us - we were delighted with how it went. Found the whole kimkim process very easy to use and the outcome terrific. Thank you so much, Lucy!
Best wishes, Liz (Darwin Australia)

Hotel Reviews
De Syloia Hotel
hanoi

We spent several nights here and thought it fantastic - lovely rooms, friendly and helpful team and a great location.

Authenticity & Character
Beautifully appointed rooms - ours had cool views!
Location
Easy walking distance to lots of fun things (eg Old Quarter and Hoan Kiem Lake), with lots of great food and coffee close by.
Staff
All staff were super friendly and helpful.
Cleanliness & Comfort
Le Clos Du Fil Hotel
Ninh Binh

Found this hotel very charming - loved the embroidery (part of the owner's background); room really comfortable with a view of the sunset over the skyline; also a nice pool.

Authenticity & Character
Cute embroidery featured throughout.
Location
Staff
Cleanliness & Comfort
Gateway Inn Pu Luong

Loved this place! The views were breathtaking, team was lovely, and room was cute with a gorgeous view from the balcony.

Authenticity & Character
Location
Stunning views.
Staff
All staff were lovely.
Cleanliness & Comfort
Signature Cruise
Hanoi

Room was lovely, food spectacular and team extremely friendly.

Authenticity & Character
Location
Staff
Very welcoming and helpful throughout. Andy was a great manager, the food was brilliant and drinks on deck very fun!
Cleanliness & Comfort
Activity Reviews
Hanoi Evening Walking Street Food Tour with Jazz Music
Hanoi Evening Walking Street Food Tour with Jazz Music
Hanoi

Our guide, Tim (Trung) was absolutely superb - really entertaining and knowledgeable with a great sense of humour. Also had brilliant communication. Could not have enjoyed our time with him more!

Quality of Experience
Food
Street food experiences were fab!
Guides, Drivers and Staff
Our guide Tim (Trung) was fantastic - great with communication and ideas for what we'd do as well as full of great information and insights. Enjoyed his company immensely.
 Jeep Tour The Inside Hanoi - Morning Tour
Jeep Tour The Inside Hanoi - Morning Tour
Hanoi
Food
Had one of my best bowls of pho of the trip!
Guides, Drivers and Staff
Exploring The Natural Beauty of Ninh Binh (Tam Coc - Hang Mua - Bich Dong) (Maximum Personal Experience)
Exploring The Natural Beauty of Ninh Binh (Tam Coc - Hang Mua - Bich Dong) (Maximum Personal Experience)
Vietnam
Quality of Experience
Guides, Drivers and Staff
Very interesting and knowledgeable guide.
Transport
Pu Luong Explore Village Life  Water Wheels & Rafting (Excursions)
Pu Luong Explore Village Life Water Wheels & Rafting (Excursions)
Vietnam

Beautiful scenery and a very knowledgeable, interesting and friendly local freelance guide.

Quality of Experience
Gorgeous scenery.
Guides, Drivers and Staff
Our guide was lovely and had a lifetime of local insights to share.
Explore Pu Luong Iconic Rice Terrace & Local Brocade (Excursions)
Explore Pu Luong Iconic Rice Terrace & Local Brocade (Excursions)
Vietnam

Stunning scenery with a very friendly and insightful local guide.

Quality of Experience
Breathtaking scenery.
Guides, Drivers and Staff
We had a really lovely guide with a lifetime of local insights.
Local specialist: Lucy Do