Incredible trip!
Ecuador | Aug 23 - Sep 1, 2025

E
Eric F.
Ashburn, VA | Reviewed on Sep 05, 2025

This vacation was wonderful from start to finish. Alvaro was fantastic to work with - he was incredibly responsive and designed a trip that was perfect for our family (2 adults and two rambunctious 4 and 9 year old boys). He even ensured that we would have a car seat for our 4-year old. Jacquie, who was our point person once we arrived in Ecuador, was also great. She met us at the hotel to make sure we were settled and was very responsive our entire trip. She even helped us plan a last-minute trip to see an Ecuadorian soccer match in Quito, which was a highlight for us. Our guide in Quito, Marco Herrera, was incredibly knowledgeable and patient with our kids, answering all of our (many) questions. He worked with us on the best times to visit each attraction to make the most of our visit, made sure our kids could handle all of the planned activities, and recommended some great restaurants. Our visit to Sacha Lodge in the Amazon is an experience we will never forget. From the minute we arrived at the Quito airport, Sacha made sure we were perfectly taken care of. The lodge itself is absolutely stunning. We had two cabins connected by a short walkway - one for us and one for our kids. We were even able to see monkeys from the deck outside our cabins. The food at Sacha was wonderful, and the staff was able to accommodate our picky eaters. Jose, our guide, was fantastic. He also was incredibly knowledgeable and answered all of the kids' questions. He was able to spot so many species and let the kids look through his telescope from the canopy and treehouse. He helped our older son to catch a piranha while fishing, something he was incredibly excited about.

Until now, we had not ever used a travel agent when traveling as a family, but KimKim made everything so easy. There were a lot of logistics involved in this trip for us, and we were incredibly impressed that everything went off without a hitch. Our kids are already asking to return to Ecuador and saying how this was the best trip ever. We would definitely recommend traveling through KimKim!

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Sep 08, 2025
Dear Eric, Beth, Michael, and Noah, For Alvaro and me, it was truly a pleasure to make this journey such an incredible experience for your family. Reading your review brought back so many memories of your trip, and we felt so much joy seeing the Ecuadorian experiences you lived through the wonderful photos you kindly shared with us. We are especially happy that the small details, like arranging the car seat for Noah and helping you experience the excitement of a local soccer match in Quito,... Read more

Dear Eric, Beth, Michael, and Noah,

For Alvaro and me, it was truly a pleasure to make this journey such an incredible experience for your family. Reading your review brought back so many memories of your trip, and we felt so much joy seeing the Ecuadorian experiences you lived through the wonderful photos you kindly shared with us.

We are especially happy that the small details, like arranging the car seat for Noah and helping you experience the excitement of a local soccer match in Quito, which we are so glad was one of your highlights, added to your adventure. I can just imagine Michael and Noah’s curiosity exploring Quito with Marco, asking their endless questions, and discovering the city at the perfect pace. He will be delighted to know how much you appreciated his patience and knowledge.

Your time at Sacha Lodge sounds truly magical: spotting monkeys right from your cabin deck, fishing for piranhas, climbing the canopy towers, and learning from José about the incredible biodiversity of the Amazon. Those are exactly the kinds of moments that make Ecuador unforgettable, and it makes me so happy that you enjoyed them to the fullest as a family.

It means a lot that you trusted Kimkim for your first family trip planned this way, and I’m delighted to know everything went smoothly from start to finish. The fact that Michael and Noah are already asking to return is the best compliment we could ever receive.

Thank you again for trusting us and giving us such a special vacation. We’ll be more than happy to welcome you back whenever you’re ready for your next Ecuadorian adventure or to explore the rest of South America!

Warmest regards,
Alvaro, Jacquie, and the Responsible Travel Team