First time booking via Kimkim... and we went to Thailand!

Thailand | Nov 4 - Nov 12, 2023

Kelly was an amazing trip specialist, she was very easy to work with and easy to communicate with. She was patient with us and helped us choose the right itinerary for us prior to booking. Once we booked the trip, she even made sure that our accomodations, meal preferences and transportation were all set up. We did a 8 night stay in Thailand. We visited Bangkok, Chiang Mai and Phuket. Once we were on the trip, she was easy to communicate with and she was flexible and helped change our itinerary as needed. Our local guide in Bangkok was Amy. She was phenomenal. Amy is by far the best tour guide we have ever had. She was so friendly, knowledgeable and very flexible. We traveled with our two children. Amy was immensely considerate of our children and built the day around the kids schedules and made sure the kids were doing well while on the day tours. She was so kind that she even volunteered to come into our apartment and help put our daughter to sleep for a nap. Nanzy was our tour guide in Chiang Mai, she was also incredibly helpful and fun. She took us to all the right places in Chiang Mai and also found some amazingly tasty local eateries that she picked out just for us. Fai Fhai was our guide in Phuket. She was really helpful and punctual and she really helped us make sure we made it onto our flights back home. She stayed at the airport until we crossed through security and passport control to make sure everything was ok and that we would be boarding our flight back home just fine. Overall we were satisfied with KimKim and will definitely book our next international vacation through them.