The train system in Italy was very punctual a...
Italy
|
Sep 16 - Sep 24, 2023
O
Oliver C.
Princeton, NJ
| Reviewed on Sep 26, 2023
The train system in Italy was very punctual and efficient. Lake Como, the Belvedere Hotel, and boat ride on Lake Como were amazing. The food tour in Florence with Aldo was mediocre, as was the Frame Hotel in Florence. Fabio, our travel agent, was extremely helpful and responded quickly to any issues we had.
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Fabio Ilardi
Local specialist in Como, Italy
| Replied on Sep 27, 2023
Ciao Oliver,
Thank you for taking the time to share your feedback about your recent trip to Italy. I greatly appreciate your insights and am thrilled to hear that you had such positive experiences with the train system, Lake Como, and the interaction with me. I am sorry to hear that the food tour in Florence with Aldo didn't meet your expectations and that you found the Frame Hotel in Florence to be mediocre. Your feedback is extremely important to us, and we'll certainly take this into... Read more
Thank you for taking the time to share your feedback about your recent trip to Italy. I greatly appreciate your insights and am thrilled to hear that you had such positive experiences with the train system, Lake Como, and the interaction with me. I am sorry to hear that the food tour in Florence with Aldo didn't meet your expectations and that you found the Frame Hotel in Florence to be mediocre. Your feedback is extremely important to us, and we'll certainly take this into... Read more