Our Moroccan Holiday
Morocco | Jul 13 - Jul 18, 2025

B
Barbara W.
Newark, NJ | Reviewed on Jul 20, 2025

Our trip began in Casablanca where our driver Karim picked us up from our hotel. Karim was outstanding; pleasant and knowledgeable of the cities we visited & and an excellent driver. He was always on time & available; kind, helpful, & willing to help us with any questions. When visiting other cities & sites he always introduced us to our guides & was waiting for us on completion. One of my favorite guides was Sharib in Fez though all of the guides provided were great including ones provided at sites like the tannery & mosaic factory. They were not overly zealous in asking us to buy goods.
Cities visited; Rabat, where we stayed at the Sofitel. The hotel was beautiful with large beautifully appointed rooms & grounds. Service was excellent. We enjoyed the city.
Tangier started off poorly when there was no reservation for our stay. DO NOT PUT PEOPLE AT THE HILTON THERE FRONT DESK STAFF ARE SLOW & NOT HELPFUL ALMOST RUDE. The problem was eventually sorted out by your local representative. Compared to our other hotels & Ryads it was not even close in comparison. We did enjoy the city & the Hercules Caves. Chefchaoen is a beautiful city & lives up to its reputation, as the Blue Pearl. Lina Ryad & Spa was excellent in every way. Our final destination was Fes where we stayed at the Riad Fes & Chareaux. The Riad could not do enough for us during our stay, they anticipated our every need, remembered our names & provided excellent service. Highly recommend. Our tour of the Medina with our guide Sharib was great. Stops at the pottery & mosaic factory and the leather factory provided excellent souvenirs with minimal pressure to buy.
I would definitely recommend a visit to Morocco 🇲🇦 & these cities.

Hotel Reviews
Riad Fes - Relais & Châteaux
Fes

Fantastic, good location & excellent staff. Well appointed spacious rooms & Riad. Excellent food. Staff anticipated your every need and always recognized & acknowledged you

Authenticity & Character
Location
Staff
Anticipated every need extremely polite
Cleanliness & Comfort
Turn down service. Spacious room & bathroom. Excellent a/c
Hilton Tanger City Center Hotel and Residences
Tangier

No reservation, poor customer service especially front, desk. Small rooms a/c not great

Authenticity & Character
Everything
Location
Staff
Cleanliness & Comfort
Sofitel Rabat Jardin Des Roses
Rabat

Fabulous from start to finish. Staff, rooms, grounds, location. Highly recommend

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen

Everything was great. There was a real feel of authenticity of being in Morocco

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore Hercules caves
Explore Hercules caves
Tangier

Self guided, will wait on line to control number of people in cave

Quality of Experience
Guides, Drivers and Staff
Transport
Private guided tour in Rabat
Private guided tour in Rabat
Rabat
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Chefchaoeun
Guided Tour of Chefchaoeun
Chefchaouen
Quality of Experience
Guides, Drivers and Staff
Transport
Private Cooking Class in Fes
Private Cooking Class in Fes
Fes

Did not attend

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Jul 20, 2025
Hi Barbara, Thank you so much for taking the time to share this detailed and thoughtful review! We’re glad to hear that you had such a wonderful experience exploring Morocco and that Karim took great care of you throughout the journey, he truly is a gem and we’ll be sure to pass along your kind words to him. It’s great to hear that you enjoyed your stays in Rabat, Chefchaouen, and Fes, and that the guides, especially Sharib in Fes, helped bring each destination to life in a meaningful and... Read more

Hi Barbara,

Thank you so much for taking the time to share this detailed and thoughtful review! We’re glad to hear that you had such a wonderful experience exploring Morocco and that Karim took great care of you throughout the journey, he truly is a gem and we’ll be sure to pass along your kind words to him.

It’s great to hear that you enjoyed your stays in Rabat, Chefchaouen, and Fes, and that the guides, especially Sharib in Fes, helped bring each destination to life in a meaningful and respectful way. We’re also glad you had a positive experience with the artisan visits and felt no pressure while shopping.

We sincerely apologize for the issue you experienced in Tangier. Your feedback is noted, and we agree that hospitality should never fall short. We’ll make sure this is addressed internally to prevent this from happening again.

Thank you again for trusting us with your travels. We’re so glad you enjoyed the journey and we’d be honored to welcome you back again one day to explore more of Morocco!

Warm regards,
Ali