Our trip to Portugal was amazing. Everything ...
Portugal
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Jun 1 - Jun 8, 2025
Our trip to Portugal was amazing. Everything worked as a charm, except one thing, otherwise Coraima would get a 5 star review for sure. In Lisbon, the hotel was great, in the city center and close walking distance to everything. All trips booked in Lisbon were excellent. A transfer from Lisbon to Porto was very professional, Cesar contacted us ahead of time, pinpointed a pick up spot and was waiting for us there 10 min before. He stopped in Obidos and Nazare and arrived in Porto to our hotel. Now the hotel chosen by Coraima in Porto was gorgeous, but outside of city center and required 20 min ride by Uber or Taxi to any meeting point we had. Everything else that Coraima did was excellent, the location of this hotel in Porto is the only reason why she did not get the 5 star. However, she did prepare a video of how to use kimkim app, very helpful. All other tours and transfers worked perfectly. Our previous Italy trip through kimkim was better than amazing due to concierge services of Italian kimkim rep. This time we did not have this, Coraima was the point of contact and she was in kimkim office in USA (different time zone). I think the hotel issue would not be there if local Portuguese agent booked it, not USA agent from kimkim office in Colorado. I am a Canadian, booking in high US dollars only because of kimkim local contacts. I would come back to kimkim only if next time I have a local agent doing all the bookings and have a local concierge for the quick resolution in local time zone, should the issue come up.
Hotel Reviews
Awesome hotel, even better location, walking distance to everywhere you want to be. Service is out of this world, custom omelet for breakfast. On the negative side, the bar is very expensive and not consistent. The same drink was 15 and next time 19 euro, where in restaurant 50 meters away was 7 euro. Also the hotel in in pedestrian only zone, so required 50-100 meters walk for a taxi pick up, drugging your luggage. Still, I would not hesitate to stay there again.
This ultra modern hotel is gorgeous, has beautiful river views, pool and spa. It is perfect if you need rest and relaxation. But if you are a tourist visiting Porto for the first time, it is outside of city center, 20 min cab or uber ride and has nothing around it. You are contained to eat and drink there.
Activity Reviews
Fantastic trip, great guide. The restaurant of the main road that the guide had suggested as authentic was the most expensive meal we had in Portugal.
Ana was incredible, made this experience to remember.
Cesar was excellent, punctual, on time, helpful, wearing a suit and a tie. His car was clean, had water and luxurious. Only one misstep, he talked too much about his family values, making it difficult to concentrate on something else. Otherwise, flawless.
I can't tell much about it as my wife was robbed at the start of this tour. Our guide Ana was amazing though, went with us to police station and otherwise gave us comfort.