We Loved Our Trip!
United Kingdom | Jul 29 - Aug 7, 2025

J
Joanna S.
Ossining, NY | Reviewed on Aug 08, 2025

We Loved Our Trip!

Kateryna clearly took the time to create an unforgettable trip to London and Paris for my husband and I.

We began in London with activities planned to help us see the most important sights and landmarks. After a slight hiccup with a two hour delay leaving New York, and then another hiccup in the Heathrow Airport, in which the customs computer system went down, we missed our time slot to see Westminster Abbey. Kate replied to us while we were still standing on line at customs to change our call time to the following day. She also ensured that our transportation from the airport would wait for us! We got the chance to have a private tour of London in a black cab with our guide, John. John was fun, informative, and certainly a highlight of our trip! In addition to Westminster Abbey we were also scheduled to tour The Tower of London and go to The British Museum. On our final day in London we went on a bus that Brough us to Windsor Castle, Stonehenge, and Bath. Our tour guide Apple made sure that we stayed on time and had fun throughout the day. We had a great time in London, we stayed in The Phoenix Hotel, which was easily accessible and in a cute neighborhood that had everything we needed within walking distance.

The middle part of our trip took us to Oxford. Unfortunately, we were scheduled to be there during many of Oxford's graduations. We were booked to stay in a pub that was not in Oxford and we believe this is because many of the hotels were booked for the graduations. While Headington is not far from London, the 20 minute bus rides definitely put the brakes on exploring. In hindsight we wish that we had not been scheduled to go to Oxford. It was impossible to get tickets for Christ Church, Oxford's buildings were closed to non-graduates, and the streets were packed with people. We had a very hard time finding a place to have dinner in the city of Oxford and ended up having dinner at our pub, The Black Boy, both nights. While The Black Boy was a nice place to stay and we had plenty of room in our accommodations we couldn't help but feel that the overall experience was a little... off. While the owner was welcoming she also seemed annoyed that she had guests. The service in the restaurant was extremely slow and the staff seemed untrained. While we made the most of our time there- it probably would have been more fun for us to have spent those two nights in London. That being said, we did enjoy our tour of The Cotswolds, which could have been scheduled even if we hadn't left London.

Finally, our trip brought us to Paris! We loved it there. We got to go to the top of the Eiffel Tower our first night and the experience will stick with us forever. We were also scheduled to visit the Catacombs, which was both thrilling and chilling, and The Louvre! Our last scheduled event in Paris was seeing Versailles which was well organized and well timed within the scope of our day. Our schedule was open enough that we were also able to see Notre Dame and spend plenty of time in the Luxembourg Gardens. We were staying the WS Casanova. We had our own apartment which was cozy. We were on the top floor and were initially concerned about the fact that it had limited air flow, no direct access to the elevator, and no air conditioning (not uncommon in Paris!). The apartment worked out well for us as Paris experienced mild weather during our nights there. The only flaw is that the apartment was not a traditional hotel room and so there were no amenities such as room cleaning or fresh sheets and towels. There were also small signs of wear and tear on the room that, while not taking away from the usability of the space, did diminish its quality.

Overall we are really pleased with our experience. We would recommend Kateryna and KimKim to our friends in the future! Thank you for a great 10 days!

Hotel Reviews
Phoenix Hotel
London

Other than having a small bathroom this hotel met all of our expectations! Our room was always cleaned and the space was calm and inviting. The breakfasts each morning were always the perfect way to start the day. The Phoenix Hotel is in a great area and we had tons of restaurants to walk to at dinner time. We also had very easy access to the Circle Line which was our ticket all over London!

Authenticity & Character
The building the hotel is located in has that old London feel that you expect when you travel there!
Location
This hotel is around the corner from an entire street of restaurants, pubs, two small grocery stores, a spa, the train station, and a nearby park. You can access other parts of London quite easily from the train. It is a lovely place to stay.
Staff
They were very helpful and informative. When we had questions about the Eurostar they were happy to answer them!
Cleanliness & Comfort
This hotel met our every expectation!
The Black Boy
Oxford

The Black Boy is cute but it is out of the way if you intend to spend your time in Oxford.

Authenticity & Character
The pub is in a very charming building but it seems that the new owners are still ironing out some kinks. The sound system in the dining room made a loud buzzing time every few minutes the entire time we were there. There were a lot of places to sit within the downstairs area of the pub!
Location
You have to uber, taxi, or bus into Oxford.
Staff
The hotel owner was welcoming but regularly seemed annoyed. Her staff was very young and many of them seemed extremely inexperienced. It took a very long time for dinner service. Overall it felt like we were there for a soft-opening in which they were training their staff.
Cleanliness & Comfort
The room was clean and comfortable. Due to the fact that there are no screens there was a surprising number of spiders in the room with us.
WS Louvre - Casanova
Paris

We had a great time staying here! The fact that it is an apartment and not a hotel gave us a very independent feeling but it's good to know going in that it is not truly a hotel!

Authenticity & Character
We stayed on the 5th floor and did not have an elevator to our room so move in and move out day was tricky getting down to the 4th floor with our things but that was not a deal breaker. The room was a little beat up and the shower door in the bathroom did not keep the water in the shower, but it did fit the vibe of staying in a studio in Paris anyway!
Location
Right in the heart of the 2nd Arrondismont there is no lack of activities or access to the metro!
Staff
There are no staff at this hotel. Thee is a phone number on the door that you can text but don't expect clean towels, room service, breakfast, or a tidied up room!
Cleanliness & Comfort
It is as clean and comfortable as you keep it because it's an apartment.
Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Aug 13, 2025
Joanna, thank you so much for taking the time to share such a thoughtful and detailed review — I truly appreciate it ❤️ I’m so glad to hear that you and Tristan enjoyed your time in London and Paris, and that even when travel hiccups arose, we could quickly adjust so you didn’t miss out on special experiences like Westminster Abbey. I love that you connected with John on your private black cab tour — he’s such a gem — and that your day trips and guides made those moments memorable. I’m... Read more

Joanna, thank you so much for taking the time to share such a thoughtful and detailed review — I truly appreciate it ❤️

I’m so glad to hear that you and Tristan enjoyed your time in London and Paris, and that even when travel hiccups arose, we could quickly adjust so you didn’t miss out on special experiences like Westminster Abbey. I love that you connected with John on your private black cab tour — he’s such a gem — and that your day trips and guides made those moments memorable.

I’m really sorry about the timing in Oxford during graduation week. I’ll definitely take that into account for future travelers so they can enjoy each stop without extra challenges. Your feedback on The Black Boy and WS Casanova apartment is truly appreciated and will help me refine my recommendations.

It warms my heart that Paris delivered those magical moments — from the Eiffel Tower at night to Versailles and wandering the Luxembourg Gardens. I’m delighted the weather cooperated and that the apartment’s location made it easy to explore.

Overall, it means the world to know you felt cared for throughout your journey. Thank you again for trusting me with your trip — it was such a pleasure working with you both!

Kate