I have to tell you that I have never had such...
Italy | May 15 - May 28, 2025

Elysa
Elysa D.
Storrs, CT | Reviewed on Jun 04, 2025

I have to tell you that I have never had such an experience that actually exceeded my expectations. This was a 10th year anniversary .the Kim Kim TEAM made it an absolute dream. Prior to going to on the trip my assistant Melanie was helpful in choosing the destinations. We wanted to go to gave me other advice, including what not to pack into a day, tip information other questions I had during the trip once in ItalyI was contacted daily by WhatsApp my guide in Italy, who made sure that everything was perfect from Beginning to end. She texted me every day to see how my day went and to provide the passes for the tours for the next day. Assured that we were picked up, we were supposed to. What I could not believe that every single pick up and drop off an activity was exactly as planned. We had some wonderful guides along the way.Agota from Lee Italian side of the tour and one of the guy, Sarah, who drove us to a few places in one day was very pleasant. In fact, I left something in the car and she was kind enough to bring it to a hotel where I could pick it up the next day. I have never been so happy in a foreign country. We went to so many places Florence Venice the Amalfi Coast Sorrento I couldn’t have asked for better weather better a trip organization and I was happy to have the free days that we could wander around and get lost. Incredibly Google maps worked fantastically. We had a great meal everywhere. We went in Italy, which was of course expected Rome was wonderful. We had a great meal at Lampa, which I cannot_more. I had fun wandering to the Trevi fountain, which make sure you know what days of the week they’re cleaning it because I was surprised on a Monday morning when it was the water was off, but check the Internet and explained that it would be on later so we went back and had a great time. I cannot_how fantastic and easy the store company made it. We would certainly use them again my husband, who never left the country I was worried about going was very relaxed and comfortable The the entire time and we felt very taken care of. He’s actually wanting to go back to Italy next year, so this was an enormous prize for all of us thank you so much for all what you did for us .

Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Jun 05, 2025
Dear Elysa,
what lovely words. Thank you so much. From the first day right up until the end of your trip, you were the perfect guests. I remember your doubts before booking and I remember thinking how special this trip must be to your both, so reading your words and seeing more of your beautiful pictures (thank you for sharing them along the way too) just proves what a fabulous holiday you both had, and here at ItalyCharme and Kimkim we are delighted to have been part of such beautiful...
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Dear Elysa,
what lovely words. Thank you so much. From the first day right up until the end of your trip, you were the perfect guests. I remember your doubts before booking and I remember thinking how special this trip must be to your both, so reading your words and seeing more of your beautiful pictures (thank you for sharing them along the way too) just proves what a fabulous holiday you both had, and here at ItalyCharme and Kimkim we are delighted to have been part of such beautiful memories.

The booking and concierge team do a pretty excellent job to make it all work and our drivers, guides and suppliers all care for what they do and I'm pleased it shows!

Thank you once again for trusting me with your anniversary and I can't wait to book your next trip to Italy!

Take care and you know where I am!
Melanie