Did some things well but some little things were not done so well - Oct 18 - Oct 30, 2019
Did some things well but some little things weren't quite so good. To be fair this was part of a big trip and didn't pay enough attention til at the time so maybe should have picked up some things earlier. Hotels chosen were great and any activities arranged were well done. Responses were always very quick but all by email, no personal touch but that may be an age thing. I did have to ring them once as had left some jewellery behind on one of the islands but otherwise would have had no voice contact at all. They were very good at organizing my jewellery to get to me. Some more detail would have been helpful on what was needed and what to expect. Like on the boat trip did we need to bring our own towel or was one provided for swimming. I did ask, was told take a towel but one was provided. To also to be fair our previous trip we had a driver the whole time and this was a lot more hands off affair so dont want to compare or judge on that.