Our Italy trip was amazing! We had exceptiona...
Italy | May 19 - May 27, 2022

J
Jennifer D.
Atlanta, GA | Reviewed on May 29, 2022

Our Italy trip was amazing! We had exceptional service from every person we encountered.
It was our first time in Italy and we wanted to visit Venice, Florence, Positano, and Rome. Fabio designed a perfect travel plan and chose top notch hotels and tours. He was happy to make changes and work within the budget we gave him. Alessia, our lead concierge, was attentive to every detail and went above and beyond to help locate and retrieve some lost luggage. She was so kind and communicated with us daily to make sure our vacation was going well and to review our itinerary for the following day. Our transfers from city to city were easy and stress free. Every concierge was pleasant and eager to help. I knew from the moment we arrived that we were in good hands and that I wouldn't have to worry about anything. I highly recommend the kimkim team and will definitely use them again!

Hotel Review
Hotel Eden Roc Positano
Positano

Loved everything about this hotel! The views are stunning, the rooms are comfortable with great amenities, and the staff is amazing. Everyone we encountered was welcoming, friendly, and helpful. Breakfast with Tony was a great way to start the day!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Fabio Fasone
Fabio
Fabio Fasone
Local specialist in Venice, Italy | Replied on Jun 19, 2022

Ciao Jennifer,
On behalf of everyone, I wanted to thank you for this fantastic review and for having traveled with us. We are very happy our services met your expectations, especially the service of the Concierge who is a great plus and also that you liked our activities and tours, especially our transfer services from city to city We look forward to welcoming you again to our country to discover some new fascinating areas in the future.
All the best,
Fabio