Kim Kim Team help plan a memorable Birthday trip to Italy

Italy | Apr 13 - Apr 24, 2026

Our Kim Kim Team did a terrific job in working with us prior to the trip to drill down and figure out fun activities that my wife and I would enjoy during a 12 day trip to Florence, Rome and the Amalfi coast in Italy and then stayed in constant contact throughout the trip to respond to questions and handle unexpected issues. They had great recommendations for dining and also for "fill the gap" activities during our free time. Right off the bat, they were helpful as our departing flight was delayed which necessitated rebooking tickets for the connecting train from Rome to Florence. Using their very convenient app, i messaged Kim Kim about the delay before we left the US. When we arrived in Rome, the rebooking had already occurred and the pdf tickets were attached in the app. They also reached out just to touch base through the trip and the time difference was not an issue. When we had a miscommunication on a 9:00 meeting in Rome, i got a immediate response in my app within five minutes of sending a text. Very impressive monitoring of messages from their clients and really convenient app with a detailed itinerary that i referred to often throughout the trip. . And while i am comfortable finding my own transportation overseas i have to admit, having a driver arranged for transportation from the train station in Naples to our Sorrento hotel was well worth the cost. Kim Kim was also very helpful in canceling a few of our activities we had previously signed up for when we encountered an unexpected issue (broken toe!) and were great about recommending suitable alternative activities Both my wife and i appreciated the "hands-on" approach from the entire Kim Kim team and we both felt they were invested in making my wife's 70th birthday trip a memorable one.