Amazing service and experience
Japan
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Jun 12 - Jun 22, 2025
I’m now back in the UK following an amazing month with my high school best buddy Phil, who I’ve known 54 years (!) which took in various parts of the USA and an amazing 11 days in Japan, curated brilliantly for us by Olivia-san at Kimkim.
I’ve travelled much of the world, but can safely say Japan is ranking in my top 3 experiences and it is in no small part to the assistance Olivia gave us in plotting the itinerary and then in being incredibly available, responsive and ever efficient in helping us make some minor adjustments as we went along.
Tokyo, Kyoto, Kanazawa and Osaka have given us some incredible experiences and memories plus a thousand photos.
The Japanese people we encountered on our travels were unfailingly polite, helpful and kind, and were happy to let us use our rudimentary Japanese to communicate with them!
In particular the guides Olivia arranged for us, Yumiko-san in Tokyo, Hector (Boza Helfers), a Peruvian national married to a Japanese lady and living 20 years in Japan and fluent in his native Spanish, English, Portuguese and of course Japanese, plus as he put it “street” French and Italian!, hosted us in Kyoto and Osaka, and Ai Kawachi, who toured Kanazawa with us with charm and incredible knowledge, and Tasei-san back in Tokyo again who took us on a brilliant food tour.
I’ve used agents previously in Africa, Australasia, and India, and they don’t match the service that Kimkim and Olivia-san offered us, so I would definitely return to them.
Arigato gozaimashita ありがと ございました Olivia-san
Mike
Hotel Review
Really lovely clean hotel, with friendly staff and well appointed rooms, great Japanese breakfasts. Felt a little businessy and corporate, so perhaps not the ideal holiday vibe and the desk staff level of English was competent rather than fluent - but million times better than my rudimentary Japanese!
