Our trip was great. We really appreciate Hec...
Spain | Jun 15 - Jun 28, 2025

Jenny
Jenny G.
Ashburn, VA | Reviewed on Jul 01, 2025

Our trip was great. We really appreciate Hector's assistance with the planning. All of our guides were great, with Nuno being the BEST on our daytrip to Cascais and Sintra! He was informative, kind and entertaining. Our second favorite guide was Rachel on our Cominito Del Rey tour. For the most part our drivers were also fantastic, with the exception of Julio. We had to wait a little bit for him to pick us up (even though he said he was there) but what was most disappointing was that he clearly was not well. He coughed and sniffled repeatedly and very frequently spat out the window. I'm pretty sure as a result of his apparent symptoms our daughter who was sitting directly behind him fell ill during our trip. In fact, there were sputum tracks on the passenger side window from his spitting.

Hotel Review
BessaHotel Liberdade
Lisboa
Authenticity & Character
Location
Staff
Concierge was super helpful. Breakfast waitstaff were very kind to refill our water bottles each day for our adventures. We love the wonderful fragrance in the hotel lobby.
Cleanliness & Comfort
Activity Reviews
Flamenco Experience
Flamenco Experience
Spain

We enjoyed the cultural experience but the location could have been better to our hotel.

Algarve Kayaking Trip to Benagil Caves
Algarve Kayaking Trip to Benagil Caves
Spain

Super cool experience. Our kids loved the kayak tour and seeing the caves.

Quality of Experience
Guides, Drivers and Staff
Foodie Experience in Porto
Foodie Experience in Porto
Porto

Our guide was great. We appreciated his pride in his country and culture.

Quality of Experience
Food
Guides, Drivers and Staff
Get to know Porto by E-bike
Get to know Porto by E-bike
Porto

This was a great way to see and experience Porto, especially with active teens.

Quality of Experience
Guides, Drivers and Staff
Lisbon Fado Dinner Experience
Lisbon Fado Dinner Experience
Spain

Great production.

Food
Guided Tuk-Tuk Tour
Guided Tuk-Tuk Tour
Spain

This was our least liked experience as it was difficult to take in the sights. It may have been better if both seats faced forward. (we faced each other). Our guide, however, was easy to hear as he had a headset.

Quality of Experience
Guides, Drivers and Staff
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Spain

LOVED, LOVED, LOVED Nuno!! As I mentioned before, Nuno was our favorite guide.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Family Friendly Seville City Tour
Family Friendly Seville City Tour
Spain

We had great tour of Seville. Our guide was very knowledgeable and clearly had a passion for history. There were a few discrepancies from the description in our itinerary and the actual tour which was fine but not sure if we actually covered all that was intended.

Quality of Experience
Guides, Drivers and Staff
Málaga Wine & Gourmet Experience
Málaga Wine & Gourmet Experience
Málaga

The tour was ok but not our favorite. I'm not sure I would call this a Wine and Gourmet experience. We had sangria but no wine. Actually, I think it was considered a Tapas tour.

Quality of Experience
It might be nice to be able to choose from menu items ( especially if you have a picky eater, like my son)
Food
Guides, Drivers and Staff
Day Excursion to Caminito del Rey
Day Excursion to Caminito del Rey
Spain

We really enjoyed this excursion. Rachel, our guide was also very good and knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hector Molina
Hector
Hector Molina
Local specialist in Madrid | Replied on Jul 01, 2025

Hi Jenny!

Thank you so much for your kind words. I’m truly glad to hear that you had a great trip and that you enjoyed the planning process with my assistance. It’s also wonderful to know that Nuno and Rachel made such a strong impression.

I want to sincerely apologize for the experience you had with Julio. Your concerns are absolutely valid, and I’m very sorry to hear about the discomfort and health issue it may have caused your daughter.

It was a pleasure working with you, and I’d love to assist you again in the future!

All the best,
Héctor