The Best Experience. Thank you Janelle
Spain | Mar 26 - Apr 24, 2026

Bobbi
Bobbi K.
Los Angeles, CA | Reviewed on May 27, 2026

Janelle thank you. Thank your team too!
Our trip throughout Madrid, Porto and Northern Spain was better than we could have imagined.

Every hotel was amazing. The meals and restaurantrecommendations were spot on. Add in the unique private experiences (fun sidecar) and small tours, and all of that adds up to a very special trip.

Janelle and her Team went above and beyond in a multitude of ways. Here is just one example:
Day one I left/lost my glasses 🤓 n my inbound flight. They immediately reached out to the airline, our driver and the airport to initiate a search. They followed up a number of times-alas they were truly lost. BUT they also located an optometrist that could have glasses made, onsite, within an hour. Plus they made the appointment and sent me directions.

We would not have seen or done so many things. We were prepared for every day and knew what awaited us even if we ventured just outside of our hotel!we rented a car and flew to a destination and also had a few private drivers! When WE drove we received ideas where to stop along the way. It really was about the journey AND the destination!

Their app was so cool! No maps or books or notepads. Everything was right in our phones. And more.

I did not know what to see or where to stop and stay at all. Initially Janell asked lots of questions and learned about us first. Then we talked about general destinations and such. She created an itinerary we could see and understand. The hotel website and photos were there. We made a couple of adjustments and damn-she created a plan and trip
I had been struggling with for months

Every question we had was answered quickly and I have now learned a truth: using a travel Agent like Janelle made planning for the trip almost as easy and enjoyable as the trip itself.

Hotel Reviews
Hotel Casa del Marqués
Santillana del Mar
Authenticity & Character
Staff
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Hotel Playa Sol
Cadaqués

The very best location! Gorgeous views and a wonderful staff!

Authenticity & Character
Everything. I should also add the breakfast was wonderful!
Location
Staff
Cleanliness & Comfort
Zinema7
San Sebastian (Guipuzcoa)

The staff here is wonderful! They were so nice and were able to recommend and make reservations for us. The hotel is perfect. Clean, modern, and comfortable. Great location too! We would stay there again!

Location
Staff
Cleanliness & Comfort
PortoBay Teatro
Porto
NH Collection Santiago de Compostela
Santiago de Compostela

The only drawback in this hotel, which is absolutely not their fault, is that we didn’t get to stay in inside of the town area. This was because it was Easter Sunday and we were late on our end, which is no reflection on Janelle or the hotel. The hotel itself was lovely. Seems like a perfect place for Business or families. It is newer so it’s modern and clean.

Authenticity & Character
U this seems to be a perfect if you’re visiting students in College or in town for a conference… But for our purposes, we were just tourists… But the hotel was nice
Location
The hotel is very nice. The location, for us only, wasn’t really where we wanted to stay. But this is no fault of the hotel or Janelle‘s. We booked the trip late and felt that we were lucky to get a hotel room at all. With that said we would’ve rather stayed a little closer in town, but that’s no one‘s fault except ours.
Staff
staff was really nice in all areas of the hotel
Cleanliness & Comfort
It was immaculate
Parador de Cangas de Onis
Villanueva de Cangas de Onís
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Janelle Norman