Our guides were some of the most memorable pa...
Japan | May 8 - May 21, 2026

S
Sabina S.
Spain | Reviewed on May 22, 2026

Our guides were some of the most memorable parts of this trip:
Pitt was incredibly enthusiastic, professional and knowledgeable. He made every day super fun and was so kind. He also takes amazing photos!
Hideo was calm, knowledgeable and made us feel so comfortable while navigating the cities of Kyoto and Osaka. He always had great suggestions for places to eat and shop

Hotel Review
Zentis Osaka
Osaka
Authenticity & Character
Location
Staff
Cleanliness & Comfort
So many great spaces to read or do work
Local specialist: Ben Tanaka
Ben
Ben Tanaka
Local specialist in Japan, China | Replied on May 22, 2026
Dear Sabina, Thank you so much for your wonderful feedback 😊 I’m truly delighted to hear that Pitt and Hideo became such memorable parts of your Japan journey. Your kind words mean a great deal to us. Pitt will be so happy to hear your comments about his enthusiasm, professionalism, knowledge, and photography skills 😊 He genuinely loves sharing Japan with guests, and I know your feedback will make him very proud. Hideo will also greatly appreciate your thoughtful comments. I’m very... Read more

Dear Sabina,

Thank you so much for your wonderful feedback 😊

I’m truly delighted to hear that Pitt and Hideo became such memorable parts of your Japan journey. Your kind words mean a great deal to us.

Pitt will be so happy to hear your comments about his enthusiasm, professionalism, knowledge, and photography skills 😊 He genuinely loves sharing Japan with guests, and I know your feedback will make him very proud.

Hideo will also greatly appreciate your thoughtful comments. I’m very pleased to hear that he helped you feel comfortable and relaxed while exploring Kyoto and Osaka, and that his local recommendations added to your experience as well.

I will absolutely share your lovely feedback with both of them. Thank you again for your trust and kindness throughout the trip — it was truly our pleasure to assist with your Japan adventure 😊

Warm regards,
Ben