Beatriz is wonderful!
Portugal | Jun 19 - Jun 27, 2022

J
julie l.
Little Ferry, NJ | Reviewed on Jun 29, 2022

Beatriz was very flexible and accommodating with the numerous changes to the itinerary. She was also very prompt and responsive to all our questions and needs. Beatriz also had many wonderful restaurant recommendations and things of interest to do while visiting the various cities.

Hotel Reviews
Eurostars Porto Douro
Porto

Amazing views! Location is slightly further from the center so if you like to be in the middle of everything, this may be too quiet for you.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tivoli Lagos
Lagos

Very odd and confusing layout. Multiple sections that involve a lot of steps if you are not in the main section of the hotel. It involves a lot of walking from the hotel to your room in one of the side sections. One of the rooms we had also had blood on the curtain and stains on the bedsheet. When we brought it up to front desk, they told us all the rooms of the same category was booked but they could switch us to another room of another category for an extra $5 euros per night! On the plus side, there’s a swimming pool and the hotel has a beach you can use via their shuttle.

Authenticity & Character
Location
close to everything
Staff
poor attitude
Cleanliness & Comfort
No blood on curtain and clean sheets
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Jul 01, 2022

Hi Julie, Peggy, and Families, thank you so much for your kind words and for taking the time to write this review. I'm so happy you got to enjoy and discover Portugal during your trip. Also thank you so much for the information about the hotels, this is really helpful for us to continue improving each day :) Sending you my best regards, thank you again. Bea