Adam and Greg did an excellent job!
Costa Rica | Feb 22 - Feb 27, 2025

Pamela
Pamela S.
Seattle, WA | Reviewed on Mar 03, 2025

Adam and Greg did an excellent job responding to our questions and providing top-notch service for our incredible trip to Costa Rica! We will certainly book through Kim Kim next time!

Hotel Reviews
Volcano Lodge, Hotel & Thermal Experience
San Carlos, Alajuela

Our stay at the Volcano Lodge, Hotel & Thermal Experience was quite an unexpected one. The atmosphere was intended to be relaxing with its spa-like thermal pools. However, there was a bar in the center playing loud music which disrupted the tranquility we sought. The pool water wasn't clean, which was very disappointing. Despite the initial plan to stay for three nights, and despite exploring alternatives like Baldi Hot Springs, which seemed even busier, we ended up finding a better fit at another place. While the staff was responsive and eventually moved us, the initial experience at Volcano Lodge was not what we had anticipated.

Hotel Heliconia
Monteverde

Hotel Heliconia in Monteverde was a gem! The lack of water features was something we knew after arriving, but the hotel made up for it with its incredible views and beautiful grounds. Our room, with three walls of windows, offered breathtaking views of Monteverde. We enjoyed a nature walk on the premises and loved the locally grown coffee served exclusively at the hotel. The design of the restaurant was not as unique as expected, but the helpfulness of the front desk staff and the overall magical setting made our stay really memorable.

Activity Reviews
Monteverde Cloud Forest Night Walk
Monteverde Cloud Forest Night Walk
Monteverde

The Monteverde Cloud Forest Night Walk was not our favorite part of the trip. Although it's heavily promoted when you arrive in Monteverde, the experience felt intrusive. Walking in a group with flashlights and disturbing the nocturnal creatures was uncomfortable and not what we hoped for. We didn't see many nocturnal animals, possibly as they were avoiding our lights. It felt like we were disrupting nature rather than being a part of it.

Treetopia Hanging Bridges
Treetopia Hanging Bridges
Monteverde

The Treetopia Hanging Bridges experience in the Monteverde Cloud Forest was absolutely incredible. Our guide was extremely knowledgeable, taking the time to dive deep into the fascinating details about the flora and fauna. Walking on the bridges during the day and exploring the diverse ecosystem with stunning views was an unforgettable highlight of our trip. This tour exceeded our expectations in every way.

Local specialist: Adam Gomez
Adam
Adam Gomez
Local specialist in kimkim HQ | Replied on Apr 10, 2025

Pamela! It is so great to hear you had a fantastic trip!! I agree; Greg is the best and is on top of everything for you while in the country! 👏

It was so fun planning your adventure and then jumping on Zoom to review all the details of your trip and get to know you better! It was a perfect trip for you and created lasting memories!!!

I hope to see you on another kimkim adventure! 😀