Family of 5 in Japan for 12 nights
Japan | Dec 22 - Jan 3, 2026

Katharine
Katharine B.
Jollyville, TX | Reviewed on Jan 04, 2026

The trip was great. We planned our trip to Japan during a very busy season of life when we didn't have time to do the research we'd normally like to do. Sandy connected us with all the important sites and was accommodating to our requests. She booked all our train reservations and knew what needed to be booked ahead of time in terms of trains and museums. Her suggestions about what to do in our free time were very helpful. Highlights were the Ghibli museum and Food tour in Tokyo and the bike tour in Kyoto. Our tour guides in every city were knowledgeable and kind. The hotels she chose for us were very nice, and all throughout the trip she shared updates of what was coming up next and info on using the transportation in that city. The only thing that was disappointing was finding out the Peace Museum was closed while we were there for the new year holiday. We would have scheduled our itinerary differently had we known that ahead of time and put Hiroshima earlier in the trip. So double check those types of details if you are traveling during the new year, or other major holiday. For a family of 5 it's also much easier to eat if you have a reservation, so plan ahead for that. Overall it was a fantastic trip and the experience with KimKim both before the trip, and while we were there, was very good.

Hotel Reviews
Asakusa View Hotel Annex Rokku
Tokyo

This hotel is clean and had rooms with 3 beds if you are traveling with kids/a group. The breakfast was good with a good coffee option in the morning. Location is near the Senso-Ji temple and markets around there. Nice friendly staff.

Authenticity & Character
Location
Good for visiting Senso-ji temple and markets but far from some other parts of town.
Staff
Cleanliness & Comfort
Hakone Kowakien TEN-YU
Hakone

Fun to have bathtubs on balcony to have hot springs baths not in the onsen. Buffet was huge but got old after 2 days. Shuttle available to take you to the Open Air museum, but it doesn't pick you back up so need to acquaint yourself with public transportation. Staff was nice, had great massage at their spa.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
THE KNOT HIROSHIMA
Hiroshima

Loved having the bar area on the 14th floor to hang out with views of the city. Great proximity to the bus that takes you to the train station! Breakfast was decent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cross Hotel Kyoto
Kyoto

Great location, nice lobby, good breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Tokyo City Tour with Akihabara district
Full Day Tokyo City Tour with Akihabara district
Tokyo

Good overview of the city. Our tour guide was flexible and accommodating to what we wanted to see. nice to have a driver to take us around on our first day in the country, helped us get our bearings!

Quality of Experience
Guides, Drivers and Staff
Transport
Asakusa Sumo Club: Sumo Show Admission with Chankonabe in Tokyo
Asakusa Sumo Club: Sumo Show Admission with Chankonabe in Tokyo
Tokyo

This was campy fun. Glad we did it but felt very touristy! Food was pretty good.

Quality of Experience
Tokyo Night Foodie Tour in Shinjuku
Tokyo Night Foodie Tour in Shinjuku
Tokyo

One of our family's favorite things we did! Jun was our guide and he was fantastic and had great energy.

Quality of Experience
Food
Guides, Drivers and Staff
Drive to Hakone with Mt. Fuji Tour
Japan

Had a great guide who shared a lot of history as we drove. We ended up with a freezing cold day which made it a little less comfortable than it would normally be!

Quality of Experience
Guides, Drivers and Staff
Transport
Kyoto: Guided E-Bike Tour
Kyoto: Guided E-Bike Tour
Kyoto

Our family of 5 (2 teens + a 20 year old, plus parents) loved this. Our guide Philippe took us to off-the-beaten-path locations in east Kyoto which was great after having seen all the crowded main sites. Our kids ranked this high on the list. We had electric bikes so it was easy!

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Miyajima Island and Memorial Park Tour
Full Day Miyajima Island and Memorial Park Tour
Hiroshima

Our guide Mayumi was excellent, telling us a lot of history about Hiroshima and the impact of the bomb there. She took us somewhere yummy for lunch, then onto Miyajima. It was a great day.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Hakone and Lake Ashi Tour with Hakone Tozan Railway
Full Day Hakone and Lake Ashi Tour with Hakone Tozan Railway
Japan

Tour guide was great but this just wasn't our favorite part of the trip. The hike we did on our own, Mt. Kintoki, was wonderful. A little steep so a bit of a challenge but we were rewarded with amazing views of Mt. Fuji!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Jan 05, 2026
Hi Katharine, Thank you so much for taking the time to share your wonderful review of your trip to Japan! I'm thrilled to hear that you had a great experience, especially during such a busy season in your lives. It was my pleasure to connect you with all the essential sites and make sure your journey ran smoothly with the necessary reservations. I'm glad that my suggestions for your free time, as well as the highlights like the Ghibli Museum, the food tour in Tokyo, and the bike tour in... Read more

Hi Katharine,

Thank you so much for taking the time to share your wonderful review of your trip to Japan! I'm thrilled to hear that you had a great experience, especially during such a busy season in your lives.

It was my pleasure to connect you with all the essential sites and make sure your journey ran smoothly with the necessary reservations. I'm glad that my suggestions for your free time, as well as the highlights like the Ghibli Museum, the food tour in Tokyo, and the bike tour in Kyoto, stood out to you.

I'm also delighted that you found our tour guides to be knowledgeable and kind, and that the hotels I selected met your expectations. Communication is key while traveling, so I'm glad you appreciated the updates and information I provided throughout the trip.

I apologize for the inconvenience regarding the Peace Museum closure during the New Year holiday. Your feedback is valuable, and I'll be sure to double-check such details for future travelers. Planning ahead for dining reservations is also a great tip, especially for larger groups.

Thank you once again for choosing KimKim for your travel experience. I hope to assist you with your future travels!

Best regards,

Sandy