We had a wonderful time in Japan! We planned...
Japan
|
Feb 13 - Feb 24, 2026
Richard W.
Chicago, IL
| Reviewed on Mar 26, 2026
We had a wonderful time in Japan! We planned a 10 day trip that included time in Tokyo, skiing in Niseko, Snow Monkeys in Nagano and more skiing in Hakuba Our guides were very knowledgeable, extremely helpful and very personable. Our accommodations were very nice. Our drivers were punctual, and the cars were spotless. Unfortunately, the weather did not cooperate. Twice during our stay snow delayed flights forcing us to improvise. Our travel specialist Olivia was extremely helpful as we searched for alternative flights and hotels. She worked tirelessly to try to keep our trip on track. We never felt alone knowing that Olivia would be there to help.
We'd definitely use KimKim again!
Olivia Luang
Local specialist in Japan
| Replied on Mar 26, 2026
Thank you so much for your kind words — I’m truly delighted to hear that you had a wonderful time in Japan! It sounds like you experienced an amazing mix of destinations.
I really appreciate your understanding regarding the weather challenges. Travel disruptions can be stressful, so I’m very glad I could support you in finding alternative arrangements and help keep your trip on track. It means a lot to know you felt supported throughout your journey.
I’ll also be sure to pass along your...
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