Family vacation
Sri Lanka
|
Dec 17 - Dec 29, 2017
Katherine G.
Olympia, WA
| Reviewed on Jan 06, 2018
Our driver Mahesh was great. The van was beeping the entire time, some programming problem. We were in the van a lot and this was very annoying. The hotels were just okay, not 4 or 5 star like we asked. Some of the bathrooms were sub-par. The Colombo hotel was way out for the main city, which was very disappointing! We asked to go to a spa for a massage and they place was not good.
Sandun Jayasundara
Local specialist in Colombo
| Replied on Jan 08, 2018
Hello Katherine,
Thank you very much for your comments! I highly appreciate all your feedback, and I'm very sorry that the trip didn't meet all your expectations.
It seems that we had a little misunderstanding at the first part of our conversation when you mentioned about your preferences on accommodation and the both options - 3 to 4 small hotels and 4 to 5 boutique hotels. Because of this reason, all your accommodation was not at high-end hotels.
About the hotel in Colombo, I am...
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