Our driver, Abderahim, was most excellent and...
Morocco | Sep 17 - Sep 30, 2022

Leonardo
Leonardo A.
Jacksonville, FL | Reviewed on Oct 01, 2022

Our driver, Abderahim, was most excellent and attentive to all our needs..very satisfied. Hakim, the tour operator was also very attentive with prompt replies to any questions. We had only one riad in Essaouira we were very unhappy with ( not too clean) and he refunded our night stay there. The guides were sharp and well versed in the history of thier respective towns..all locals.
A few minor suggestions. While we stayed 3 nights in Marrakesh, one day was spent hiking in Imlil region of Atlas mountains and driving back & forth to Marrakesh. While this hike was spectacular and well worth the visit, consider next time arranging an overnight in Imlil region instead of driving back to Marrakesh. My understanding is the drive to Essaouira the next day wouldn't be negatively impacted. Another consideration is the very long drive from Fes to Merzouga...could it be broken up? Understand that perhaps due to our time constraints that was not possible.
Overall thoroughly enjoyed Morocco , it's rich culture and history and wonderful people. Will definitely recommend KimKim and the destination to friends and family.

Hotel Reviews
Riad El Yacout
Fès

Excellent service and beautiful surroundings. There was a slight malodor from the restrooms, but as riad is very old, it was tolerable and understandable. Very conveniently located in medina quarter.

Authenticity & Character
Refurbished stately old riad
Location
Private yet close to everything, sumptuous decor
Staff
Very personal service
Cleanliness & Comfort
Beautiful Almoravid tilework
Riad Villa Wenge
Marrakesh

Chic modern in a redone riad in heart of medina..great service

Authenticity & Character
Location
Close to everything
Staff
Cleanliness & Comfort
Very clean and comfortable
Orient Desert Camp
Merzouga

Amazing..not really camping..like a hotel room

Authenticity & Character
Location
Staff
SUHIR, our Amazhir guide was superb
Cleanliness & Comfort
Everything
Puerta Azul
Roatán

Comfortable, clean . Room a bit small but colorful and good service

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Clean and comfortable
Auberge Le Festival Todra Gorge
Aït Baha

There was construction right outside our window so it was a bit noisy when we first arrived. The shower head was cracked and leaked. The views from balcony were amazing. Service very good.

Authenticity & Character
Beautiful architecture
Location
Staff
Very attentive
Cleanliness & Comfort
Few issues with construction and shower as stated, otherwise very nice
Dar Nafoura
Essaouira

Musty smell the minute you enter lobby. Furniture had ground in dirt and stains. Flooring looked very worn and dirty.

Authenticity & Character
Has great potential if renovated a bit and better cleaning
Location
While central in medina too many other negatives
Staff
Staff was not the issue
Cleanliness & Comfort
As stated, not anywhere near the caliber of other riads...very disappointed. No one was available to pick up our luggage either, our driver had to schlep both our heavy baggage from outside medina. He never complained but this riad knew we were coming and made no arrangements with a porter.
Kenzi Basma Hotel
Casablanca

Clean, comfortable, great location, attentive staff

Authenticity & Character
Mid century modern, comfortable...nothing fancy. Had a business feel to it which was fine with me.
Location
Close to historic quarters
Staff
Cleanliness & Comfort
Attentive
Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Oct 11, 2022
Dear Leo,
Thank you so much for your valuable and outstanding review!
I'm very happy that the overall experience went as planned and that you had a pleasant and excellent trip. It was a truly great pleasure working with you and assisting you during your time in Morocco. Your comments on each service are something I personally appreciate because this way, we'll improve our services as a team and as individuals. All our providers, and guides as well as Abderrahim, who was your driver, will be...
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Dear Leo,
Thank you so much for your valuable and outstanding review!
I'm very happy that the overall experience went as planned and that you had a pleasant and excellent trip. It was a truly great pleasure working with you and assisting you during your time in Morocco. Your comments on each service are something I personally appreciate because this way, we'll improve our services as a team and as individuals. All our providers, and guides as well as Abderrahim, who was your driver, will be happy to read your words.
Regarding your suggestions, we'll definitely take them into consideration for our future trips and experiences.
Again, it was a truly great pleasure working with you. Hopefully, we can work again in the near future!
All the best,
Hakim