We had a superb trip. Lacey was excellent and...
Vietnam | Nov 3 - Nov 16, 2023

R
Robert S.
United Kingdom | Reviewed on Nov 18, 2023

We had a superb trip. Lacey was excellent and whenever there was an issue she addressed it quickly and calmly. The guides provided were excellent and knowledgeable. The whole trip ran smoothly. I cannot recommend highly enough Lacey and her team

Hotel Reviews
Indochine Cruise (Lan Ha Bay)
Hai Phong

Very comfortable boat. I am fraud my expectations were for a cruse round Ha Long bay, that wasn’t to be the case we spent more time on the tender boat going to the boat, visiting caves and returning from the boat. Not what I was expectinh

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mai House Saigon
HCMC

Lovely hotel wish we could have stayed longer

Authenticity & Character
Location
Ve
Staff
Cleanliness & Comfort
Hanoi Allure Hotel

Wonderful hotel in the middle of the old quarter of Hanoi, but wonderfully quiet

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Green Bay Resort Phu Quoc

Amazing hotel, our room, a beach front villa was spectacular. Be aware this is a quiet hotel, the nearest village/town is a good 20 minute walk, but for us it was brilliant. The staff were helpful, but sadly their English wasn’t that good, which lead to a few mistakes, that were quickly corrected once pointed out.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aliana Boutique Sapa Hotel & Spa (Ex: Aira Boutique Sapa Hotel)
Sapa
Authenticity & Character
Location
Amazing views from the hotel
Staff
Cleanliness & Comfort
Activity Reviews
Hanoi exploration
Hanoi exploration
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arrival in Hanoi - Transfer to Halong Bay by private car
Arrival in Hanoi - Transfer to Halong Bay by private car
Vietnam

Very smooth driver waiting at the right time for us.

Quality of Experience
Guides, Drivers and Staff
Transport
Y Linh Ho – Lao Chai – Ta Van – Sapa - night train to Hanoi (private 2 berth cabin)
Y Linh Ho – Lao Chai – Ta Van – Sapa - night train to Hanoi (private 2 berth cabin)
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Nov 20, 2023

Dear Robert,
Thank you so much for your detailed feedback, which helps me and my team a lot in improving ourselves and do better in the future.
It was our pleasure to welcome you to Vietnam this year, and I hope to have a chance to assist you with your next visit to Southeast Asia next time.
From Exotic Voyages team with thanks!