Great time in Guatemala!Matt was our specia...
Guatemala | Apr 2 - Apr 23, 2024

Merrilee E.
Canada | Reviewed on Apr 24, 2024

Great time in Guatemala!

Matt was our specialist at the beginning of the process, but Alex Coronado took over our planning process when Matt had to do some guiding. Alex was terrific! Very responsive, friendly, and he provided excellent advice. He touched base with us frequently throughout the three weeks we were in Guatemala to ensure that we were enjoying the trip. We had to make some last minutes changes which he accommodated quickly and efficiently. Alex went over and above making sure we were well taken care of.

All of the guides were professional and knowledgeable about the areas we were visiting. The drivers were prompt and the cars were in good shape. There was one situation where a car broke down (could happen to anyone) and Alex and our guide arranged for another car very quickly.

All of the accommodation was very good and the food was excellent. As was the Guatemalan coffee.

Thanks to Alex and the KimKim team for making our visit to Guatemala very special!

Local specialist: Alex Coronado
Alex Coronado
Local specialist in Antigua Guatemala | Replied on Apr 26, 2024

Thank you very much for your comments, it was extraordinary, special, and efficient working with you both. I can affirm that you are sincere and respectful people with whom it was a real pleasure to talk and get to know.

I am glad that our effort as a team was reflected during your visit to Guatemala, I hope I get to see you soon, and why not, maybe in Toronto with Eleanor and Isabella.

A big hug for you both from the colonial city of Antigua Guatemala!