An 8 day sojourn - Morocco
Morocco | Nov 17 - Nov 24, 2022

U
Ullattil M.
Allen, TX | Reviewed on Nov 27, 2022

Everything went as planned, from the airport pickup to the departure after 8 days. The Riads were quite good, the breakfast excellent and above all the assistance and coordination by our driver Mohammed, was awesome. We did have a little issue with the hotel at Casablanca, on the last night, with the aircon not cooling, but it was too late for us to involve Hakim to intervene. The guides were quite adequate and of course, the weather and roads cooperated! Great trip, something to remember. read more

Everything went as planned, from the airport pickup to the departure after 8 days. The Riads were quite good, the breakfast excellent and above all the assistance and coordination by our driver Mohammed, was awesome. We did have a little issue with the hotel at Casablanca, on the last night, with the aircon not cooling, but it was too late for us to involve Hakim to intervene. The guides were quite adequate and of course, the weather and roads cooperated! Great trip, something to remember.

Hotel Reviews
Riad Kalaa 2
Rabat

Very nice customer service, and breakfast, the room was excellent and decently located within the Medina.

Authenticity & Character
clean lines, well kept
Location
a Little tricky to find it after the first outing.
Staff
Very friendly and helpful
Cleanliness & Comfort
well kept, pretty new
Lina Ryad & Spa
Chefchaouene

Good customer service, well located, good breakfast

Authenticity & Character
Blends in
Location
Central location, & good views
Staff
customer focused
Cleanliness & Comfort
a little old, especially the bathrooms etc need better upkeep
Riad El Yacout
Fès

Massive Riad, we seemed to be the only people that day, so felt a bit odd

Authenticity & Character
opulent
Location
just next to the medina
Staff
friendly & accommodative
Cleanliness & Comfort
requires better upkeep
Riad Chergui
Marrakech

Nice and well-kept place, with good vibes. Decent breakfast

Authenticity & Character
Quite French in outlook, trees, and a pool downstairs - well spread out
Location
Quite close to the Medina and the central square
Staff
Very friendly guy who took care of the breakfast and our bags
Cleanliness & Comfort
Very nice accomodation.
Kenzi Sidi Maarouf Hotel
Casablanca

Good rooms, and a decent breakfast, was quite crowded due to some conference, and our room AC did not work. The customer service was not up to the mark, the counter person waved us off stating the problem was with all rooms and will be sorted out soon, this never happened. and the next day different counter staff said there was no problem whatsoever!!

Authenticity & Character
Well furnished and fitted.
Location
Off the city center, midway to the airport. good only for a transit stay
Staff
They should have moved us to a room with a working AC when we complained the first time
Cleanliness & Comfort
quite clean and nice
Activity Reviews
Afternoon Guided Tour in Chefchaouen
Chefchaouen

The guide was OK, needs to brush up on his knowledge a bit more.

Quality of Experience
Guides, Drivers and Staff
Transport
Mohammed, the driver of course
Transfer to Fes, Volubilis & Meknes
Morocco

Long long drive, with nothing much done at Meknes due to all the refurbishment going on. Volubilis was good though, and the drive was uneventful. Fes of course was excellent

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour in Fes
Fes

The guide was pretty good and we learned a lot.

Quality of Experience
Guides, Drivers and Staff
The lunch place suggested by the guide within the Medina was awesome
Transport
Guided Tour in Marrakech
Marrakesh

This is a complex Medina and the guide helped us through it with good commentary.

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Guided Tour in Casablanca
Morocco

Wish we had some more time in Casablance, we missed some spots in the hurry through the afternoon after driving up from Marakkesh. Totally missed the phot-op at Ricks.

Quality of Experience
Seemed hurried.
Guides, Drivers and Staff
Transport
Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Reviewed on Nov 29, 2022

Dear Ullattil,

Thank you so much for your precious and valuable feedback!

I'm so delighted to hear that your trip was completely worth it and that your time was full of great memories in Morocco. I want you to know that it has been a great pleasure working with you and assisting you in enjoying this lifetime experience. I wish you had a longer stay to discover more locations but I'm totally confident a future trip will be considered to my beautiful country.

Regarding your driver, Mohamed... read more

Dear Ullattil,

Thank you so much for your precious and valuable feedback!

I'm so delighted to hear that your trip was completely worth it and that your time was full of great memories in Morocco. I want you to know that it has been a great pleasure working with you and assisting you in enjoying this lifetime experience. I wish you had a longer stay to discover more locations but I'm totally confident a future trip will be considered to my beautiful country.

Regarding your driver, Mohamed is definitely one of a kind. A very professional and 1 of the best drivers we usually provide for our travelers' trips. For the A/C at your accommodation in Casablanca, we've already contacted the property and asked such an incident shouldn't repeat in the future. For the other hotels/Riads, I'm very happy that everything went as planned and that you had a great stay in each of the selected accommodations.

Again, thank you so much for your trust and for choosing us. Kimkim is now your home. We all hope to work again with you in the near future!

Best,
Hakim