From start to finish, this trip was everythin...
Costa Rica | Jul 5 - Jul 16, 2023

Darla
Darla D.
Canada | Reviewed on Jul 25, 2023

From start to finish, this trip was everything I could have asked for in a holiday. Charlotte and Nancy provided exemplary support throughout the trip and were available whenever I needed them. In my experience, there is no such thing as a trip that doesn't have some minor mishap here and there - Charlotte and Nancy were able to provide solutions to any small issues that arose quickly, such as rearranging tours so I could still do all I wanted if things were running late. They were tremendously helpful in making sure I was taken care of overall, communicating my dietary needs to the hotels and tours well in advance and also making suggestions while I was there if I fancied trying another activity. In the initial planning stages, Fiorella and Nancy designed a perfect trip tailored to everything I asked for on the KimKim survey and adapted it for me as we went along before Charlotte and Nancy took the helm seamlessly. I couldn't have done this myself - their expertise and rapport with their colleagues in the industry was invaluable in making sure everything went well.

I thoroughly enjoyed all the activities and hotels that were arranged for me through Serendipity Adventures and KimKim Travel. I stayed in San Jose for one night, Tortuguero for two nights, Arenal for three, Monte Verde for two and Celeste for another three nights. It was the perfect amount of time to spend in Costa Rica.

Special thanks as well to Marianus at Serendipity - he guided myself and a small group on a hike around the Arenal Volcano - his focus on explaining the history of the volcano, trees and wildlife provided me with a rich understanding of the region that complimented the hike perfectly.

I would highly recommend Serendipity Adventures in Costa Rica as your travel advisors and trip planners while you are there and further, KimKim Travel to anyone who wants to take the pressure and ease off planning a trip anywhere - I will be using their services again!

Hotel Reviews
Hilton Garden Inn, La Sabana
San jose

IMPORTANT: if you are going to stay at this hotel, make sure you have all their contact information and the ability to call them from the airport if you are a little bit late arriving in case your driver decides to leave. When I arrived at the airport, the driver was not there - this was not Serendipity's fault (they reimbursed me for my taxi), it was the hotel's - my flight was delayed by forty-five minutes so I arrived according to that - not very late. Besides, their responsibility is to check flight times or wait! It was late, I was tired, I had all my luggage and limited Spanish. Thankfully I found someone who could speak English and they were very helpful - I managed to arrive. No real explanation as to why the driver wasn't there - he had actually been there and just left, apparently. This could have been an absolute nightmare. The hotel itself was a very nice, mid-range standard city center hotel.

Staff
The front staff was very apologetic about my no-show airport pickup and in following up as to what happened.
Cleanliness & Comfort
Manatus Hotel
Tortuguero
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Arenal Kioro Suites & Spa
Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Belmar
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rio Celeste Hideaway Resort
Bijagua
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Night Walk: Children's Eternal Forest
Night Walk: Children's Eternal Forest
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Rio Celeste & Tenorio Volcano Guided Rainforest Hike
Rio Celeste & Tenorio Volcano Guided Rainforest Hike
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Tortuguero Village Visit
Tortuguero Village Visit
Tortuguero
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Boat Tour through Tortuguero Canals
Guided Boat Tour through Tortuguero Canals
Tortuguero
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Hike in Arenal Volcano Park 1968
Guided Hike in Arenal Volcano Park 1968
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Hanging Bridges and La Fortuna Waterfall Guided Hike
Hanging Bridges and La Fortuna Waterfall Guided Hike
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Sloth Tour
Sloth Tour
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Monteverde Cloud Forest Guided Hike
Monteverde Cloud Forest Guided Hike
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Charlotte Törnqvist