Outstanding experience from start to finish!
Australia | Oct 17 - Nov 11, 2025

Ruth
Ruth C.
Los Angeles, CA | Reviewed on Dec 02, 2025

We needed help to plan a trip to Australia and New Zealand in October through November 2025. We didn’t want a multi-city tour that would lock us into a fixed daily schedule, spending our entire vacation with the same dozen people. We had specific interests (animals, culture, museums) and were not interested in the outdoor sports and water activities that are so popular in both countries. KimKim was recommend to us by family members who had taken two successful trips with the help of their agents. Once we’d outlined what we had in mind, KimKim hooked us up with Vicky, their Australia-based agent, to help us work out the details.

Working with Vicky was easy, efficient, and even fun. We said where we wanted to go and what we wanted to see and when we needed free days to meet up with friends and family. She helped us shape the schedule, arranged all in-country flights and transportation, and tours she knew would be good fits for us. After about a month we had a plan that produced the trip of a lifetime! Once, when we had a problem (of our doing), Vicky jumped in immediately and resolved it for us in less than two hours. Hotel choices were excellent. Full- and half-day tours were led by experienced guides in clean, comfortable vehicles.

Our experience with KimKim was great. The KimKim website is easy to use and served as a great reference as we traveled. Vicky was a terrific agent who kept the ball rolling as we planned the trip together, patiently guiding us through all the details needed for an stress-free international trip.

Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Dec 02, 2025
Hi Ruth, Thank you so much for taking the time to share this wonderful feedback. It truly means a lot. I absolutely loved working with you both to bring this trip together — you had such a clear vision of the experiences that mattered most, and it made the planning process a real pleasure. I’m so glad the mix of wildlife, culture, museums, and free days worked out exactly as you’d hoped, and that the guides, tours, and hotels all hit the mark. It makes me happy to hear that the trip felt... Read more

Hi Ruth,

Thank you so much for taking the time to share this wonderful feedback. It truly means a lot.

I absolutely loved working with you both to bring this trip together — you had such a clear vision of the experiences that mattered most, and it made the planning process a real pleasure. I’m so glad the mix of wildlife, culture, museums, and free days worked out exactly as you’d hoped, and that the guides, tours, and hotels all hit the mark.

It makes me happy to hear that the trip felt seamless and stress-free. That’s always the goal, especially for such a big adventure across two countries.

Wishing you many more wonderful travels ahead and thank you again for your lovely feedback

Take Care and All the Best,
Vicky