Going to the Galápagos Islands was the trip o...
Galapagos Islands | Jan 12 - Jan 21, 2026

Heather
Heather E.
Chicago, IL | Reviewed on Jan 25, 2026

Going to the Galápagos Islands was the trip of a lifetime! We would have been lost without our travel agent, Paul Cisneros from Kim Kim. Paul arranged excellent accommodations for us. He arranged for drivers to pick us up and take us to where we needed to go every step of the way. Paul arranged all of our tours and tour guides. We felt safe and reassured by his planning and expertise. Paul even helped to troubleshoot when we experienced translation problems and website glitches with the TCT cards. Everything ran so smoothly because of the planning and arrangements that Paul made.

As for the trip itself, we were in awe of the wildlife experiences that we had. Both land and sea adventures were unique, informative and amazing. Land animals that we saw in the Galápagos Islands included sea lions (not seals as we learned!), Galapagos and Saddleback tortoises (many sightings!), blue footed boobies, frigate birds, many other birds, Sally Lightfoot crabs, lava lizards, land iguanas (lots of them!). Marine animals included sea turtles (my personal favourite!), a sea horse, different kinds of rays (eagle rays, sting rays, maybe a marble ray), sharks, puffer fish, and so, so many colourful fish (like in Finding Nemo). On the mainland, our cultural tour of Quito felt like we were stepping back in time to an older world from days gone by. The Middle of the Earth tour was fun and interesting. We love our pictures from standing on the line of the equator.

We loved each and every hotel that we stayed at. The Ikala Quito Hotel had well appointed rooms and the staff were lovely. Hotel Fiesta in Puerto Ayora was spectacular! The pool area with bar was so nice to relax at and the gardens were gorgeous! We were travelling as an adult family and our room had a main room with a king size bed and a side room with two single beds. It was quite spacious. The Albemarle in Puerto Villamil was right on the beach and had a roof top terrace looking east, south and west. You could catch both the sunrise and the sunset. It even had a communal clothesline on the roof where you could dry your swimsuits (a small thing but something I really appreciated!). Lastly, we stayed at the Wyndham Airport Hotel in Quito on our last night. It is in the shape of a condor, which makes it an interesting piece of architecture. It is quite a posh hotel and the restaurant there is excellent. The shuttle service is under 5 minutes to the airport.

In summary, this was the trip of a lifetime for us and was everything we had hoped for. We are so grateful for the experience!

P.S. The following people were excellent as tour guides/coordinators (in no particular order): Robert, Ricardo, Michael, Alexis, Diego, Salome, Julio. There were others along the way who played a more minor role in our trip but each one was competent, friendly and helpful. In fact, my husband and I commented that Ecuadorians cultivate a culture of excellence not always seen in other parts of the world.

Hotel Reviews
Ikala Quito Hotel
Quito

This was an excellent hotel to stay at. The rooms were unique and spacious. Breakfast was delicious and staff were excellent!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Fiesta
Puerto Ayora

We loved this hotel! We felt like we were staying in a tropical paradise. We booked a family room and had a spacious room with a king bed with a smaller room off to the side with two single beds. Outdoors, there are beautiful gardens, a lovely pool and hot tub area and even a bar attended by a staff member. The availability of cervases were much appreciated! They even had ping pong tables. Breakfast was delicious. Staff were friendly. Overall, we loved it!

Authenticity & Character
Location
The hotel is close to the main street.
Staff
Cleanliness & Comfort
Albemarle
Puerto Villamil

We loved this hotel. It's right on the beach in Puerta Villamil. There is a courtyard inside with a small pool and lovely garden. The walkways to the room overlook the courtyard. Besides being on the beach, what we loved most was the roof top terrace. We spent lovely evenings up there watching the gorgeous sunsets. There are tables and chairs there to relax and have a beer. One small thing that I really liked was that there was a communal clothes line on the rooftop terrace so you could hang your wet swimsuits there to dry. A small thing but I really appreciated it.

Authenticity & Character
Location
Staff
Very attentive to our needs.
Cleanliness & Comfort
Wyndham Quito Airport
Quito

This hotel is quite interesting architecturally because it is in the shape of a condor. It is only minutes from the airport by shuttle and you have a beautiful view of the mountains. The restaurant is excellent and there is a nice gym/hottub/sauna area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Quito City Tour
Quito City Tour
Galapagos Islands

Our guide Robert was very knowledgeable. He gave us an excellent tour of the city, and in particular, the historical parts of the town and churches. We also stopped in at an Ecuadorian candy maker with "surprising" candies and a chocolate maker where we had a chocolate tasting experience. Quite delicious! Continuing on to the Middle of the World was exciting and fun. We thoroughly enjoyed our experiences there. Robert speaks excellent English and by the time we were done, we considered him to be a friend.

Quality of Experience
Very unique!
Guides, Drivers and Staff
Robert was an excellent guide and we felt safe with our driver Guillermo.
Transport
Visit the "Middle of the World"
Visit the "Middle of the World"
Galapagos Islands

This was so much fun and very interesting. We learned a lot about the unique features of being on the equator.

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to Quito Airport, Arrival to Galapagos & Highlands of Santa Cruz
Transfer to Quito Airport, Arrival to Galapagos & Highlands of Santa Cruz
Galapagos Islands

Everything ran very smoothly. We really enjoyed seeing the tortoises at the "ranch." We even saw one put the moves on his girlfriend but she was playing coy. Quite hilarious at tortoise speed, lol. The lava tunnel was cool, as was the sinkhole.

Quality of Experience
It's just awesome to see animals that live nowhere else on earth!
Food
We enjoyed our meal at the "ranch."
Guides, Drivers and Staff
Salome was knowledgeable and helpful.
Transport
Visit to the Charles Darwin Research Station
Visit to the Charles Darwin Research Station
Puerto Ayora

This was really interesting. Glad we visited. Quite amazing how they continue to ensure the existence of the tortoises through their breeding program. Salome was an excellent guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Excursion to an uninhabited island
Excursion to an uninhabited island
Galapagos Islands

The land tour of the island was very interesting. We saw land iguanas, frigate birds (and many other birds), sea lions, sally lightfoot crabs, lava lizards. The terrain was very rocky and the vegetation was desert like. For 3 of the 5 of us, snorkelling was a new experience. Ricardo, our guide was very knowledgeable and helpful. We saw so many beautiful fish! Sea turtles swam by us and we even saw reef sharks (which we were glad to hear are not interested in humans because they have plenty of fish to keep them happy). In were in awe of our experience.

Quality of Experience
The flora and fauna were amazing!
Guides, Drivers and Staff
Ricardo was engaging and very knowledgeable.
Local specialist: Paul Cisneros
Paul
Paul Cisneros
Local specialist in Quito | Replied on Jan 27, 2026
Dear Heather, I’m so happy to hear that your family trip was everything you hoped for and that you enjoyed each place you visited! I’m sure you captured some wonderful photos of the wildlife you encountered, if you’re able to upload them, I’d absolutely love to see them. 🐢🦭 I truly have no words to thank you for your kind comments about our guides, our services, and our country. It means so much to everyone involved to know that your experience here created lifelong memories, and I... Read more

Dear Heather,

I’m so happy to hear that your family trip was everything you hoped for and that you enjoyed each place you visited! I’m sure you captured some wonderful photos of the wildlife you encountered, if you’re able to upload them, I’d absolutely love to see them. 🐢🦭

I truly have no words to thank you for your kind comments about our guides, our services, and our country. It means so much to everyone involved to know that your experience here created lifelong memories, and I sincerely hope you’ll be able to visit us again in the future.

Wishing you and your family all the best!

Hugs from Ecuador,
Paul