Our trip to Colombia exceeded all of our expe...
Apr 21 - Apr 27, 2022
Our trip to Colombia exceeded all of our expectations. My mom and I took a week long girl's trip to Cartagena to learn the history, see the beautiful city, and experience some of the local culture. Our specialist, Margoth, was so helpful and responsive when setting up the plans for trip. We somewhat expected that we would be on our own once we had paid for and landed in Cartagena, but Margoth and her team were beyond helpful and I couldn't have asked for a better experience. Any questions or concerns were immediately addressed and we ended up loving all of the activities that Margoth had planned for us. Each restaurant reservation she made was perfect, we especially loved Mistura for the delicious food and great live band. We also absolutely loved our local tour guide, Manu. We spent a few days with him as he brought us to various sites (San Felipe de Barajas, the local mangroves, and the bird sanctuary) - he was extremely friendly, knowledgeable, and we were sad to say goodbye at the end of the trip. He truly made us feel welcome by introducing us to the locals and sharing his personal experiences growing up in Cartagena. I can't thank Margoth and her team more - I was beyond impressed with the service we received both before and during our trip, thank you so much for making this such a wonderful experience!
The hotel was clean, comfortable, and an excellent location. Ray, one of the hotel staff, was beyond accommodating and kind. Our only concerns were the bathroom and the pool area. Our bathroom had a leak in the ceiling and the pool didn't look especially clean, we decided not to use it during our stay. We loved the breakfast included with our stay.
I'd check out the photos on Trip Advisor before staying here. I had looked at a lot of them so I knew what to expect, but my mom wasn't thrilled with the lack of privacy with our only windows looking out to a public courtyard. If you want bright sunlight and a view, this isn't the best option.
It was great to have you and your mom in Colombia and thank you so much for taking the time to write this review! I just passed on your comments to Manu and he sends you both his best regards and that he hopes to see you both again in Cartagena! We also hope you return to Colombia and it has been a pleasure meeting you! All my very best wishes to you and your mom and please stay in touch. Thank you for visiting Colombia!! :) Muchas Gracias, Margoth