Amazing trip to Galápagos
Galapagos Islands | Jul 22 - Aug 3, 2022

Victoria
Victoria C.
Chicago, IL | Reviewed on Sep 09, 2022

Galápagos Islands trip review

This is the second time we worked with Mathias for our trip. The first trip was Ecuador adventure tour including Quito, Banos, and Amazon. It was a great trip.

This time we worked with Mathias for our Galapagos island trip and it was amazing. Mathias is super thoughtful, he made sure that every single detail of the trip was taken care of. He is very patient and is so accommodating with our requests and needs. When we first arrived at the Quito hotel,... read more

Galápagos Islands trip review

This is the second time we worked with Mathias for our trip. The first trip was Ecuador adventure tour including Quito, Banos, and Amazon. It was a great trip.

This time we worked with Mathias for our Galapagos island trip and it was amazing. Mathias is super thoughtful, he made sure that every single detail of the trip was taken care of. He is very patient and is so accommodating with our requests and needs. When we first arrived at the Quito hotel, Mathias met us in person with a gift of wine, chocolate, coffee, and soap. This is such a wonderful personal touch that made us feel so welcome.

During the trip, Mathias was available any time we needed any assistance and fixed any issues. On one our trips that they put us on a tour without kayaking, Mathias made sure to put us on another kayaking tour—complimentary from him. In the morning we left for Galápagos Islands the hotel forgot to pack us breakfast, Mathias offered us free breakfast after we checked in at the airport. In addition, we got an upgrade for our flight back to Quito from Santa Cruz. All these gestures made us feel super welcome and taken care of.

All the day tours we were on were amazing: with awesome tour guides and on time pick up and drop off—not a worry at all from our part. We were confident that we were well taken care of.

I would work with Mathias in the future again. He is truly an incredible person to work with and I give him the highest recommendations!

Hotel Reviews
Vieja Cuba
Quito

The hotel is cute and the staff is very friendly. The breakfast was amazing! :) they have coffee, hot water, and tea available all day, which is a huge plus. The rooms are clean and comfortable. When we left for our Galapagos trip, it was super early in the morning. Somehow they forgot to pack us a breakfast for the airport. It wasn’t a big deal really. But when we came back from Galápagos go stay with them one more night, they gave us the best suite of the hotel and a bottle of win with a note to apologize for the breakfast. It was beyond our expectations. :) Great little hotel—definitely would recommend.

Authenticity & Character
Decor
Location
Staff
Super friendly
Cleanliness & Comfort
Posada del Mar
Puerto Ayora

We had a room with a balcony and the balcony had beautiful flowers surrounding it. Our host Carlos is simply the best host we have ever worked with. He is friendly without overbearing, you can tell he really truly enjoy his job and sincerely want to help with the guests. Carlos made the hotel superb!

Authenticity & Character
Location
Staff
Carlos is simply the BEST
Cleanliness & Comfort
Hotel Cally Galapagos
Puerto Villamil

Great hotel with helpful and friendly staff. The hotel is clean and comfortable, the check in and check out were super easy. On the day we checked out, we didn’t have to leave until 2:30pm. The host let us put our luggages in the hotel while we were out. They were so friendly. The owner (not the front desk people—they speak perfect English) doesn’t speak English, but with my broken Spanish we were able to work everything out. :) He is very helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hostal Cattleya
Puerto Baquerizo Moreno

Trudy and Ivan are friendly and helpful. This hotel has an awesome rooftop with a panoramic view of the island. You can watch sunset on the rooftop. Room is big and we have no complaints. They also offer breakfast at the time you request, which is very nice. One more big plus: you can wash and hang your clothes on the rooftop. Very convenient to dry the swimming suits and such. Highly recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mathias Onisseit
Mathias
Mathias Onisseit
Local specialist in Quito, Ecuador | Reviewed on Sep 09, 2022

Victoria,

thank you very much for your kind words and for your repeatedly putting the organization of your trips in the hands of Authentic Ecuador, Kimkim and that of all of our partners involved, especially your local guides!
It is rare to see our guests returning to Ecuador in such a short term, which tells me that you really enjoyed your first trip a lot (but I could also tell from your happy faces!).
I’m also glad to see that the hotels we selected together were just the right ones for... read more

Victoria,

thank you very much for your kind words and for your repeatedly putting the organization of your trips in the hands of Authentic Ecuador, Kimkim and that of all of our partners involved, especially your local guides!
It is rare to see our guests returning to Ecuador in such a short term, which tells me that you really enjoyed your first trip a lot (but I could also tell from your happy faces!).
I’m also glad to see that the hotels we selected together were just the right ones for you!

I would be happy to receive you a third time in Ecuador some day, there are still many beautiful places left for you to explore!

All the best,
Mathias