One of the best trips yet! Thanks to KimKim!
Germany | Jun 24 - Jul 9, 2023

Sachin
Sachin V.
Austin, TX | Reviewed on Jul 17, 2023

Loved the trip overall. Excellent job by Valentine and her team. They were extremely flexible with all the changes we wanted to make. Even during our trip they assisted with all sorts of questions and even some changes. Overall the guides were good. The best guide was Jim in Fussen who showed us the castles, with a wealth of historical and current day knowledge. Overall we felt the trip was quite expensive, but most of it was the cost of hotels/restaurants in Switzerland and some of it was to do with our choices of guides, excursions and specific activities like driving around Nurburgring. Our family had an awesome time and we could not have done it without KimKim!

Hotel Reviews
Hotel Sonne Füssen
Fussen

This hotel was beautiful, but it didn't have air conditioning which was quite a problem during the summer heat. I was not aware of this when I booked it. Nonetheless, I managed by opening the window to cool down. I'd say it was an okay experience but they should definitely let customers know about the lack of AC beforehand.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Eiger Selfness Hotel
Grindelwald

This hotel was also good but like the previous one, it lacked air conditioning. However, the cooler temperatures in Grindelwald during the night made the stay bearable. The hotel was fine overall, but again, knowing about the lack of air conditioning in advance would've been helpful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Munich Private Guided Walking Tour (Private/2Hours)
Munich Private Guided Walking Tour (Private/2Hours)
Munich

The guide, Barbara, was knowledgeable but very opinionated, which made the tour a little less enjoyable.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Tour of Neuschwanstein Castle & more!
Private Tour of Neuschwanstein Castle & more!
Germany

This was my favorite activity. The tour guide, Jim, was absolutely fantastic - interactive, engaging, and down-to-earth. He was very knowledgeable, but never condescending, which made the tour very enjoyable. I'd highly recommend Jim and this tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Food lovers experience: Gruyères day tour
Food lovers experience: Gruyères day tour
Germany

This was a nice tour, but I feel that renting a car and driving down ourselves would have been a better and more cost-effective option.

Quality of Experience
Guides, Drivers and Staff
Transport
Summer Kayak Tour Lake Brienz (Private/Approx. 3 hours)
Summer Kayak Tour Lake Brienz (Private/Approx. 3 hours)
Germany

I enjoyed the kayaking activity, but I probably would have just rented the kayaks ourselves instead of hiring a guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in Lausanne | Replied on Jul 25, 2023

Bonjour Sachin,
Thank you very much for your detailed review!
Happy to read that you spent a great time with your family.
All your comments will help us to improve our services and create even higher-quality travel experiences. It is true that the cost of living in Switzerland is high, and this affects tourism too.
Regarding A/C, we will make sure to communicate about this aspect at the first call in the future. Not all the hotels are equipped with A/C in Europe, this is a real criteria to consider.
Have a nice summer season and see you soon in Europe,
Valentine