S Spain and Morocco
Portugal
|
Apr 12 - Apr 27, 2024
Our trip was amazing . Our guide in Marrakech took excellent care of us in our tour and during our short visit to the clinic.
A few suggestions:
1. Find a better hotel in Casablanca. There was black mold in the shower, light bulbs out in the room, a broken lamp , no towels , drinking glasses or Kleenex tissue. We asked twice for these items . We got towels and 2 glasses the first night; nothing the 2nd night.
2. Our route should have been planned better and I should have caught this error. We should have gone to Madrid LAST and then flew direct to Marrakech instead of being in Granada and then having to take 2 flights to get to Marrakech.
Avoid Iberia Airlines and go with Air Arabia. They are friendly, accommodating and have much better service and planes. The Iberia jets don't have seats that move. They are in a permanent position. They never offered us anything after a 2 hr delay, gate and plane change. Upon asking them what they were going to do to compensate the passengers for this delay they stated , "this is Iberia airlines ". My response was : "and your point is? They are an international airline." We got nothing !!
The guide in Madrid for the walking tour was so so. When he finished with us he didn't return us to our starting point. We had to figure out where we were and how to get back to the hotel.
We highly recommend the Barcelona Hotel Catedral for Barcelona. Excellent breakfast , room, location and a free happy hour daily.
The other hotels, guides, transfers were excellent.
Hotel Reviews
Black mold in the shower ; light bulbs burned out ; a broken lamp; no towels or water glasses. Nice location but the room wasn't good
Great location. Small but pretty room
Great location Great breakfast
Beautiful venue Older but authentic feeling It is down a few alleys and without a guide we couldn't find our way out
Clean and good breakfast
Excellent location and breakfast. Room was very clean and comfortable. Love the free happy hour
Very expensive for a bare bones "superior" room Breakfast was very good
Activity Reviews
Only 1 hour. Saw the cathedral and palace from a distance. should have walked to it
1 hour show. No explanation as to how, why they did what they did.
Excellent tour!!
Guide was very knowledgeable and thorough
We walked through the market after the palace. The market repeated itself over and over again. We didn't need to see every corner of the market. Lots and lots of walking
Good your company
Lovely tour and stop at. Local winery. Lots of knowledge and information.
Hi Cathy, thank you for your review! As the trip was organized by Karenina, our colleague, I will make sure we send your comments to our guides, as they will be also happy to read your feedback. All will be reviewed in detail, and we will make sure to present other hotels in Casablanca. Hope we can work on a new adventure together in the future! Warm regards from the whole team!